We are currently working with a growing Insurance and Risk Management company that is seeking a proactive and dynamic Office Manager to join their team. This is an exciting opportunity for someone who thrives in a fast-paced environment and is eager to take on responsibilities across office management, client relations, and operational support. As an integral part of the team, you will play a key role in ensuring the smooth running of our office while helping to deliver exceptional service to clients. The role offers significant growth potential, with the opportunity to progress within the company as it expands and you will be the right hand to a C level individual.
Key Responsibilities:
* Office Operations: Oversee and manage day-to-day office activities, ensuring a well-organised, efficient, and productive environment.
* Client Engagement: Build and maintain strong relationships with clients, acting as a key point of contact and handling inquiries, ensuring high levels of customer service.
* Administrative Support: Provide comprehensive administrative support to the leadership team, including managing calendars, coordinating meetings, and preparing reports.
* Team Coordination: Manage office supplies, equipment, and ensure the office space is maintained to a high standard.
* Financial Administration: Assist with billing, invoicing, and general accounting tasks in collaboration with the finance team.
* Project Management: Support the management of ongoing projects by coordinating timelines, resources, and communications.
* Compliance & Documentation: Ensure that all office operations align with company policies and industry regulations, assisting with audits and maintaining accurate documentation.
* Growth & Development: Actively participate in company-wide initiatives to streamline operations and improve internal processes.
* Process Improvement: Suggest and implement improvements to increase office efficiency and enhance the client experience.
* Client Events: Coordinate client meetings, events, and seminars, contributing to client engagement and business development efforts.
* HR Support: Provide administrative support for HR functions such as onboarding, recruitment, and employee relations as needed.
Skills and Experience:
* Proven experience as an office manager, operations coordinator, or in a similar administrative role, ideally within the insurance or risk management industry.
* Strong organizational and multitasking skills with an ability to prioritize effectively in a fast-paced environment.
* Exceptional communication skills, both written and verbal, with a focus on building client relationships.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and familiarity with office management software or tools.
* A proactive, self-motivated individual with the ability to work independently and as part of a team.
* Experience in managing office operations, financial administration, and handling client-facing interactions.
* Strong attention to detail and problem-solving abilities.
* Knowledge of the insurance and risk management industry is a plus but not essential.
Desired Attributes:
* A strong sense of ownership and accountability in managing office operations.
* Enthusiastic about taking on new challenges and getting involved with clients and business development.
* Ability to work under pressure and manage competing priorities.
* Eagerness to learn, develop, and grow within the company.
* Excellent interpersonal skills and the ability to engage with clients and colleagues at all levels.
Why Join Us?
* Growth Potential: This role offers significant opportunities for career progression and development within a fast-growing company.
* Varied Role: A diverse set of responsibilities across office management, client engagement, and operations.
* Supportive Environment: Join a collaborative team with a strong emphasis on personal and professional growth.
* Comprehensive Benefits: Competitive salary, pension scheme, and more.
* Work-life Balance: Flexible working arrangements and a healthy work environment