. Salary: Competitive plus generous benefits package Function: CIO Location: Edinburgh, Bristol or Gloucester - Hybrid working Closing date: 01st December 2024 At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative professional, this is your opportunity to be in on the ground floor and help us build the future of banking. How you’ll make a difference You will fulfil a critical role as part of a Feature Team as well as leading a team of Business Analysts to deliver meaningful change, working side by side with the wider business and Feature Teams to recommend and develop high quality, innovative designs which meet customer, operational and regulatory needs. What you’ll bring • 3yrs Business Analysis experience, skilled in producing high quality requirements in the BDD format, process documentation, data dictionaries and other BA deliverables to support changes through their lifecycle • Line Management experience with the ability to lead a team of analysts across multiple Feature Teams, providing support and development • Specialist knowledge of ISO 20022, BACS, CHAPS, SEPA and Open Banking • Knowledge of the end-to-end Payments Value Chain and delivering Payment Scheme compliance • Excellent communication with the ability to multitask and work under pressure. • Strong ability to problem solve and get to the root cause of issues • Attention to detail and methodical in approach • Experience of proposition shaping, backlog refinement and the development of User Stories and Acceptance criteria to support agile software development • Engage with key stakeholders to ensure commercial value is aligned with expectations across all propositions • Experience of Agile delivery methodologies • Professional Business Analysis qualifications (desirable) • Experience of change delivery with Economic Crime (desirable) • Backlog refinement and user stories and shaping working closely with Product Owners What we offer in return •Hybrid and flexible working arrangements to support a healthy work/life balance •An attractive reward and benefits package through myTSB, giving you more of what matters to you. •A diverse, energising, and collaborative working environment •A career that’s enriching and full of opportunities. So if this sounds up your street, come join our team, we make things happen We are TSB. Life Made More. LI-GN1 LI-Hybrid Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day. Did our job advert catch your eye, but you don't meet all the requirements? Don't let that put you off, if you meet some of the requirements and have an open, curious mindset, we'd love to hear from you Remember TSB is a Disability Confident Leader which means you are entitled to be part of the selection process for a role if you meet the minimum criteria outlined in the job advert.