Ward Administrator Woking Hospital | Customer | Permanent | Full Time Competitive Salary 30 hours per week At Nuffield Health, a role like this is about much more than achieving commercial success. Our focus is on bringing the best of what we offer to the local community. If you have an aptitude to build strong relationships and drive customer experiences, you could be who we are looking for. As a Ward Receptionist, you will be the face of Nuffield Health Woking Hospital and play a part in building a healthier nation. You will provide an excellent customer service experience and be sensitive to our customers' needs and be confident to deal with various departments within the hospital. As Ward Receptionist, you will: Have the ability to explain sensitive or complicated information in a clear, sympathetic and easily understood manner, Coordinate, plan and organise a wide range of daily activities and preparing all the relevant clinical paperwork for patient's relating to their procedure, Maintain an accurate account of patient treatment information by filing and retrieving patient records, Obtain, record and update patients' personal information, Protect patients' rights through maintaining confidentiality of medical, personal and financial information, Use your empathy and customer service skills to build a positive relationship, Answer the phone, dealing with enquiries and booking appointments, Good IT and keyboard skills, You will have experience working within Healthcare administration or a relevant reception environment, Work collaboratively with the team to achieve the daily goals. Ward Administration Skills required Multi-tasking Flexibility Exceptional telephone skills Customer service Time management Organisational skills Attention to detail Professionalism IT skills Good communication skills Personal Characteristics Be friendly and welcoming Have patience and understanding Follow instructions and procedures Work accurately and methodically Use own initiative but also work collaboratively in the team Be confident Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Discover a range of lifestyle and wellbeing rewards, from private healthcare to gym membership and more. At Nuffield Health, we take care of what's important to you. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.