Are you the candidate we are looking for? At Shaftesbury Martello Road Eastbourne we are recruiting for a Service Delivery Lead. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Service Delivery Lead it will be your role to provide support to the staff and people supported. You will take full responsibility for the development and implementation of systems and processes, to ensure we are able to provide the highest quality of care and support. You will also be required to work with the relevant governing bodies on new business opportunities for the service. We are looking for a candidate who holds their CQC registration and their Level 5 in Health and Social Care, or are willing to work towards this qualification. Martello Road (Shaftesbury South East): Shaftesbury South East provides person-centred care and support, enabling adults with intellectual and physical disabilities to live as independently as possible. In the Eastbourne area, we offer independent living tenancy in shared houses with some communal space, and we support customers in their own homes. Benefits of working at Shaftesbury At Shaftesbury, we know that our people are our greatest asset. We re proud to have some of the best and most committed staff in the sector and we want to attract more people like you to work with Shaftesbury. We re now offering even more great benefits to reward the work of our wonderful staff in adult care: Happy Birthday to you As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement. Great CQC great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a 30 gift voucher. If rated outstanding, all staff will receive a 50 gift voucher. We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to 50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days 8 days bank holiday for the first 5 years. Increasing to 28 days 8 days bank holiday after 5 years. Pension Scheme. Access to our employee assistance program. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.