Job Introduction
Sodexo Live! have a fantastic opportunity for an experienced Hospitality Manager to join our first-class team at Headingley Stadium, the home of Leeds Rhinos and Yorkshire County Cricket Club.
The site is steeped in sporting legend. With sweeping views over two international sporting arenas, our venue is an inspirational choice for corporate and private events. Headingley Stadium is an iconic dual-sport venue, uniquely hosting both cricket and rugby matches, including international fixtures. It has a rich history, being home to some of the most memorable moments in both sports, such as record-breaking Test cricket matches and thrilling rugby league encounters. Working here means being part of an energetic atmosphere where world-class athletes compete, and passionate fans create an unforgettable experience—all at a legendary venue that blends tradition with modernity.
In this exciting, fast paced, and challenging role you will manage the match day hospitality and conference & events on site, delegating and communicating responsibilities effectively to your team, ensuring delivery is consistently of high quality.
You will be experienced in managing high volume meetings and events, ideally within a stadium environment, but we would love to hear from people from similar sized venues.
This outstanding opportunity will suit a creative individual who thrives on delivering a world class guest experience. You will ensure the timely and efficient planning and service delivery of all C&E functions, match day hospitality and major events. Match and event days will require flexible working hours, with shifts that may start early and finish late. You will have a positive can-do mind set and confident working under pressure.
If you have a passion for hospitality, this role is sure to captivate you.
Our people not only look after our customers and clients, but they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!
We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.
Main Responsibilities
What you’ll do:
* Manage day to day site specific conference & events and match day hospitality.
* Delegating and communicating responsibilities effectively to team members making sure delivery is consistently of high quality and offers a professional service to customers.
* Build strong relationships with fellow Heads of Departments to ensure operations run smoothly.
* As figurehead of the business, promote the venue to its maximum potential building relationships with clients, customers, and employees alike.
* To deliver a food and drinks service to an exceptionally high standard.
* To manage a complete guest welcome for all visitors and ensuring a focus on customer journey.
* Deliver on the job training to ensure the team have the correct skills and knowledge to perform their duties.
* Take accountability for stock levels, wastage, and operating costs.
* To control costs through effectively managing costed labour rotas and operating with agreed labour %.
* Ensure that all additional charges at events are tracked and charged.
For a full list of responsibilities please review the attached job description
The Ideal Candidate
Essential:
What you bring:
• Experience of working within a large operation with high volume meetings and events and match day operations
• Experienced people manager who can lead teams to deliver outstanding customer service.
• Excellent interpersonal skill, with proven ability to lead and motivate a team.
• IT literate and confident with embracing technology
• Excellent communication skills.
What we offer
We offer a salary of up to £32,000pa and a range of excellent benefits.
Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
• Free onsite parking
• Free lunch daily
• Payable EV points
• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company.
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
Ready to be part of something greater?