Elite Support Officer
Pay rate: £15.05ph
Hours: Guaranteed minimum of 40hrs per week
Job Overview:
Mitie are looking for an Elite Support Officer who can deliver exceptional customer service whilst providing a high profile visual presence that reduces the impact of anti-social behaviour upon colleagues and customers.
Travel is required up to 30+miles from home address to service a variety of client sites.
You must hold:
* A current valid SIA licence.
* A full clean UK Driving Licence.
And have a full 5-year checkable employment/education history.
Main duties:
* To deliver industry leading customer service across a variety of client locations.
* To create a safe environment, free from crime and the fear of crime for customers and colleagues.
* To manage anti-social behaviour and build relationships with local crime partnerships to best combat it.
* Engage with members of the public by providing a welcoming presence.
* Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service.
* Support the Police and crime partnerships where required to aid with the reduction of crime in store.
* To wear Body Worn CCTV (where applicable) to support in the reduction of crime and increase colleague and customer safety.
Benefits to working with Mitie include:
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household, providing expert advice by video or phone without needing to leave home.
We offer financial wellbeing assistance through our Salary Finance scheme, allowing access to 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
Upon joining us, you'll receive a link to our flexible benefits platform, Choices.
This allows you to customize your benefits to best suit your lifestyle, including options like dental insurance, dining cards, coffee clubs, and affordable technology products.
Access high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. We also offer a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000, providing peace of mind for your dependants. Additional benefits include a save-as-you-earn scheme and a Mitie Matching Share Plan, with opportunities to be awarded free shares in Mitie.
We recognize our employees with Mitie Stars for their hard work, offering cash prizes each month and a chance to win a top prize of £10,000 at the end of the year!
Our success is a direct result of the experience and quality of our people. Therefore, progressing your career is a top priority for us. We provide a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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