Maternity Cover Role: Theatre School Manager
Location: WHAM Theatre Schools, Norfolk
Contract: Temporary Maternity Cover
Salary: Competitive
Are you a dynamic, empathetic, and highly organised individual with a passion for helping children thrive? WHAM Theatre Schools is seeking a Theatre School Manager to oversee and manage the daily operations of our thriving theatre school while our Principal is on maternity leave.
About the Role
As Theatre School Manager, you will:
* Be the primary face of the school for students, parents/guardians, staff, venue managers, and the school's Franchisor.
* Ensure the smooth running of the school by maintaining professional relationships and open communication with all stakeholders.
* Monitor and uphold compliance with Safeguarding and Health & Safety Standards, ensuring 100% adherence.
* Provide consistent and empathetic support to children, parents, and staff while maintaining clear professional boundaries.
* Oversee branding, social media, and administrative tasks to maintain the school’s professional image.
* Schedule regular site visits (one to two per month) to maintain a hands-on understanding of operations.
Key Responsibilities
* Operational Management: Handle enrolments, payments, email enquiries, phone calls, and other general administrative duties as directed.
* Team Coordination: Ensure clear communication between yourself and the teaching team, offering support where necessary.
* Incident Management: Address issues promptly and effectively, escalating to the Principal when required.
* Brand Oversight: Monitor uniforms, social media, and all online branding to maintain a cohesive and professional image.
* Safeguarding: Manage and report any safeguarding or wellbeing concerns swiftly and professionally.
Who We’re Looking For
The ideal candidate will:
* Be professional, compassionate, and confident when liaising with students, parents, staff, and venue managers.
* Demonstrate excellent organisational skills with the ability to prioritize and meet deadlines.
* Be proactive, with a positive outlook and problem-solving mindset.
* Have a strong understanding of data protection, confidentiality, and discretion regarding the WHAM business model.
* Be confident with technology and CRM systems, with training provided for specific software.
* Have a modern, empathetic approach to supporting children and families, particularly those facing challenges such as emotional wellbeing, additional needs, or financial difficulties.
Why Join Us?
At WHAM Theatre Schools, we are committed to creating a safe, nurturing environment where children can build confidence and thrive. We believe in kindness, empathy, and positivity, and we’re looking for someone who shares our ethos and values. You’ll play a key role in ensuring our school remains a welcoming and supportive space for every child and family.
If you are a highly organised and compassionate professional ready to take on this exciting opportunity, we encourage you to apply.
The position is temporary maternity cover but could lead to a permanent position.
Apply Now to join WHAM Theatre Schools and make a real difference in the lives of children and their families.
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