IT Technician
Normanton
From £25k + £4800 car allowance.
Responsibilities:
Support, maintain, improve and upgrade the desktop imaging process.
Troubleshoot reported incidents adhering to internal SLAs using the ticketing system.
Follow documented procedures to handle open tickets and monitor queues.
Apply knowledge to identify issues and internal problems.
Collaborate with internal departments.
Install and troubleshoot bespoke and third-party applications.
Travel to other sites on AD hoc basis to provide desk side support where remote solution cannot be achieved.
Experience:
At least 18 months in a similar role desirable.
Knowledge of ticketing systems.
Active Directory
Office 365
MDT/Intune/SCCM
VoIP
Must have valid driving licence and own vehicle
Benefits & Specifics
Enhanced Annual leave programme28 days annual leave inc bank holidays
Employee Assistance Programme
Paid charity leave
Company Pension
Enhanced family benefits
Company events
Progression and training
AMRT1_UKTJ
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