Recoveries Manager Surrey Competitive Basic plus Bonus and excellent Benefits. James George Recruitment have partnered with a highly successful Asset Finance House, that is strengthening their Collections and Recoveries team. We are looking for a Recoveries Manager who will provide leadership and management to a small team of Recoveries Account Managers and a Team Leader. Key responsibilities will include: - Working closely with the Head of Collections to develop, implement and continuously refine the collections strategies in the Recoveries team and in alignment with business goals. - Lead, mentor and inspire a team of Recovery Account Managers, fostering a culture of high performance, collaboration and professional growth. - Monitor and manage delinquency rates, credit losses, and recovery rates, within set KPI’s, identifying emerging trends and implementing proactive measures to mitigate risks. - Continuously improve collections processes, workflows, and tools to enhance efficiency while maintaining compliance with regulatory guidelines. - Collaborate closely with cross functional teams, including Credit, Legal, Compliance, Customer Services and Sales, to align collections strategies and share insights for comprehensive risk management. - Oversee relationships with external collections agencies and service providers, ensuring robust contracts are in place and vendor performance aligns with the bank’s expectations and goals. - Provide regular updates to Head of Collections and Senior Management on Portfolio Performance, Collections Metrics, Key Initiatives and potential areas of concern. Your background: - 3-5 years’ experience of managing a Recoveries Team within the Financial Services Industry (Ideally Asset Finance). - Creative and Innovative in the way you come up with solutions and drive the transformation of the Recoveries team. - Strong leadership skills and the ability to grow, inspire and develop high performing teams. - Commercially Minded with Good Negotiation Skills - Excellent Communication & Stakeholder Management Skills. - Ability to thrive is a Fast-Paced Environment. - Strong organisation skills and ability to be flexible and agile. Please contact Adam Sommerville or Nicola Rouse at James George Recruitment if you would like to discuss these opportunities further.