About Our Client
A fantastic opportunity for a Store Manager to join a clothing retailer in York Designer Outlets. The business sells multi product clothing through a number of channels including stores & ecommerce. They also have an apparel range that is made from over 40% recycled materials.
Job Description
* Achieve or exceed sales targets.
* Ensure you and all team members are aware of the stores daily, weekly and period sales targets and their own personal sales targets.
* Be aware of best sellers and monitor stocks to meet demand.
* Action promotions in store effectively and on time.
* Market the brand externally to increase brand awareness of the brand and products increasing footfall into the store.
* Provide feedback and recommendations to your Area Manager on any stock and sales issues that are affecting your store to make improvements.
* Optimise product sales by maintaining an in-stock position of all sizes available on the shop floor.
* Ensure customers are the highest priority at all times building strong customer relations.
* Manage and work to resolve promptly and effectively customer complaints.
* Be aware of all competitors' activity and pricing policies and report this to your Area Manager on a regular basis.
* Take corrective action to reverse poor performance maintaining an action plan to maximise sales.
* Tills should be cashed up daily and monies taken banked.
* Be responsible for banking the stores takings daily.
* Ensure all staff are fully till trained.
* Manage the staffing hours to cover busiest times and days off sufficiently far ahead to ensure good staff management. Recording this information for both your Area Manager and HR functions.
* Interview, recruit and appraise staff.
* Motivate, train and develop all staff to provide Menswear tailoring expertise and maximise productivity.
* Routinely coach sales advisors on all aspects of customer service and selling skills focusing on product knowledge.
* Develop staff to manage the store in your absence.
* Review your Sales Advisors on a weekly basis, their individual sales, performance praising good performance and addressing shortfalls.
The Successful Applicant
* Track record of leading successful and driven teams.
* People focused with brilliant coaching and developing skills.
* Customer focussed in your decision making.
* Strong commercial and analytical skills.
* High levels of initiative to problem solve quickly and effectively.
* The ability to work to deadlines, at pace and handle multiple priorities. Executing them seamlessly and consistently.
* Excellent communication, planning and organisational skills.
* Ability to build good relationships and provide effective feedback to key stakeholders in the business.
What's on Offer
Salary up to £30k DOE
Commission Structure
Bonus Potential
Free Parking
Staff Discount
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