CCTV Drainage Supervisor
Leicester
CCTV Supervisor
Your New Company
At Ipsum it’s our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. Water is one of our most important resources. Eliminating waste and managing issues such as flooding, and pollution is vitally important to our communities and our planet. We provide technology led asset management services that specialise in the efficient, resilient and effective operation and maintenance of critical infrastructure - from delivering planned programmes to providing fast, reactive response to our customers.
To support our continued growth we are looking for a CCTV Supervisor - Severn Trent Water to join our team. We are looking for someone who is passionate, not just about the industry, but also about supporting our teams to in delivering essential services 24/7/365 that really make a difference to local people and communities.
What we offer
We are committed to supporting and developing our people to achieve their full potential. As a fast-growing ambitious business, we can offer our people opportunities toacquire a wide range of skills and gain broad and varied experience to enable them to progress in their career. Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers.
Our benefits
We really value our people and so we like to look after them. If you work for us, you’ll enjoy a great range of employee benefits:
1. Career development including professional qualifications and accreditation
2. Health & Wellbeing Benefits:
3. Employee Assistance Programme including mental health support and access to counselling
4. Access to 24/7 virtual GP
5. Occupational Health support
6. Tax efficient benefits via salary exchange (salary sacrifice):
7. Cycle to Work
8. Group Personal Pension Scheme
9. Employee Discount Scheme – discounts on hundreds of retailers including supermarkets, mobile phone/broadband providers, gym memberships and more!
10. Established local social committees with calendar of regular social events
11. Life assurancecover
12. Flexible working
13. Long service awards
14. Opportunities to volunteer and make a difference via local community projects and initiatives
Your new role
Working in conjunction with the CCTV operational team, the CCTV Supervisor is responsible forday to day management of the engineers, technicians, vehicles, associated plant & equipment ensuring delivery of great customer service. The role is also required to carry out audits on site, ensuring your team are working safely, efficiently and ensuring that work is completed within the required timescale. The CCTV supervisor will supervise all Severn Trent CCTV works and will meet clients on site to discuss and implement scope of works
About you
Desirable qualifications/ skills/ experience
15. Driving Licence
16. Proven experience in a previous Supervisor Role within the Utilities Sector – preferably in the Drainage Industry
17. Delivery experience of large CCTV schemes
18. Proven experience of working in customer service or a customer focused environment.
19. Professional, customer focused with a good standard of verbal and numerical reasoning.
20. Knowledge of waste network operations business processes
21. IT literate and proficient in Microsoft Office package