Customer Service Assistant - Part Time - Bourton-on-the-Water Leisure Centre
Do you want to make a difference within your local community, supporting people to improve their lives through leisure?
If you feel driven to inspire people to be more active and improve their wellbeing, then Freedom Leisure is the place for you! We are a not-for-profit leisure trust committed to supporting our local communities and hard-to-reach groups, encouraging them to become more active and contributing to improved lives.
The good thing is that we provide you with full training and great potential for career progression. We have over 100 facilities across England and Wales, and many of our staff have built successful careers with us because they love having a positive impact in their local communities.
We are looking for a Customer Service Assistant to join our friendly and professional team. You will provide an efficient catering service, serving drinks and preparing food and snacks in our café, as well as assisting customers at the Reception desk with general enquiries and membership sales. You will be delivering excellent customer service at all times. Ideally, you will come from a similar role, be a genuine team player, able to work on your own initiative, and be enthusiastic and motivated.
Hours: Up to 12.25 hours per week, Monday - Sunday (rota basis)
Requirements
* Provide an efficient catering service, prepare food as required, and maintain a hygienic catering area.
* Operate catering equipment effectively and safely, ensuring high standards of hygiene throughout all catering outlets and the centre.
* Deliver an excellent level of customer service at all times.
* Assist with customer contact/complaints/comments professionally and courteously.
* Be a genuine team player with a high level of responsibility, flexibility, enthusiasm, and motivation.
* Promote and sell the different products that Freedom Leisure offers.
Benefits
We want you to love coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package with you in mind:
* My Staff Shop, our staff benefit scheme, gives employees access to discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities, and everyday spending.
* Discounted Staff membership (including family members).
* Incremental holidays.
* Employee Assistance Programme - 24/7 confidential, independent, and professional counselling.
* Company pension.
* Various insurance and saving schemes.
* Financial advice.
* Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only).
* Fully funded training and career progression opportunities in a team working environment.
Closing date: 10th February 2025
Salary: Up to £11.44 per hour
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Customer Service
Industries
IT Services and IT Consulting
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