Location: Basingstoke – 5 days a week – Office based
Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi-skilled agile team, where teamwork is paramount? The role will be challenging and varied, where cross-training is expected, and challenges shared. This is your world and your opportunity to transform it for the better.
Your role
We are looking for a network engineer to work as part of a multi-skilled agile team, including security, service, and management where teamwork is paramount.
Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution, and maintenance. You will advise project SMEs on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction.
* Project Work: Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects, work within a technical framework of the project to meet customer requirements.
* Technical Capability: Work within a team with in-depth product knowledge without supervision to implement technical best practices.
* Service Level: Manage systems within SLA, proposing, identifying improvements, and implementing changes to meet service level requirements.
* Problem Solving: Take ownership for obtaining the information required to diagnose and resolve problems. Engage with third parties to jointly resolve in-depth product issues where necessary.
* Professional Development: Stay up to date with new products, tools, and techniques, encouraging their use within the business to promote continuous improvement of capability.
Your experience
* Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues.
* Meets project deadlines and costs within own scope of responsibility.
* Errors with workarounds or fixes provided in a timely manner.
Benefits:
* 26 Days annual leave plus public holidays (3 flexible)
* Pension – Double matching contributions of up to 10%
* Life assurance
* Companywide incentive plans
* Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more)
* Perks at work – employee discounts
* Employee assistance programme / virtual GP
Recruitment process
The recruitment process consists of one stage of interviews.
We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
About the Team
We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality while promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work.
We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Women, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBT+ and a Stonewall Top 100 Employer.
We are people-centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to work your way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best.
Fujitsu employs over 7,000 people in the UK, who are passionate about delivering excellent service to our customers every day. Not only this, but our people live and breathe our global purpose to make the world more sustainable by building trust in society through innovation.
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