Receptionist
Application Deadline: 14 February 2025
Department: Operations Rehoming
Employment Type: Permanent - Part Time
Location: Manchester
Compensation: £11,615 prorata (£23,231 FTE) per year + Benefits
Description
Are you someone with a passion for animal welfare combined with excellent customer relation skills? This role could be Paw-fect for you!
We are looking for someone with previous experience in a customer-facing role, both face to face and over the telephone. Our Rehoming Centre’s are busy places, and our receptions receive a lot of queries and calls. If you are someone who can multitask and enjoys working in a busy environment, this could be the role for you! Please note that this is a part-time (18.25 hours per week) opportunity.
About this job
As Receptionist, you’ll:
* Greet all visitors who arrive at the centre, making them feel informed and welcomed.
* Answer inbound phone calls promptly, politely and in accordance with Dogs Trust procedure and complete any required administrative tasks in a timely and efficient manner.
* Maintain the reception area, ensuring workstations are clean and tidy and it is appropriately stocked with all literature and that orders are placed when supplies are low.
About you
You'll have excellent interpersonal, communication and organisation skills with a good understanding of IT and office systems (such as filing and storing information). But above all, you'll be committed to the aims and objectives of Dogs Trust.
About the team
Our rehoming centres house thousands of dogs each year until they are able to find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine; our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service.
What you need to know:
A full, clean, manual driving licence is also required. This vacancy is specific shifts, Week 1 Monday 16:00-19:45, Saturday and Sunday 08:00-16:30. Week 2 Monday 08:00-16:30, Wednesday 16:00-19:45 and Friday 08:00-16:30.
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