About the opportunity
Are you eager to kickstart your career in Customer Service and Sales? Our team in Papanui are seeking a motivated and dependable Counter Salesperson to assist our valued customers, primarily electricians, in the residential, commercial, and industrial sectors. In this essential role, reporting to the Branch Manager, you will play a key part in delivering exceptional customer service by recommending the right products, providing tailored quotes, and ensuring customer satisfaction.
While prior experience in counter sales or customer service is beneficial, we prioritize finding someone with the right mindset. We’re looking for a proactive individual who is ready to engage in all aspects of counter sales at our branch. Familiarity with electrical or trade knowledge is a plus, but a positive, “can-do” attitude is what truly matters. Our team thrives on collaboration, and we all pitch in to get the job done.
To succeed in this role, you should possess strong verbal and written communication skills, the ability to perform well under pressure, a keen eye for detail, and experience handling numerical data. Ideally, you will have a clean restricted or full driver’s license and a passion for continuous learning and improvement. If you demonstrate initiative, maturity, and a positive outlook, and can work effectively both in a team and independently, we would love to hear from you!
In this role some of your key responsibilities will include:
* Serving customers over the counter, phone and email re: sales orders and enquiries
* Sourcing products to suit customer’s needs, returns and credits
* Picking goods and collection of cash/payment from counter customers
* Supporting the maintenance of branch standards (stock, cleanliness, shelves, etc)
* General administration of all stock data and records, and merchandising duties
* Ensuring Health & Safety protocols are adhered to at all times.
The hours of work for this role are Monday to Friday, 7.30am – 5.00pm and approximately one rostered Saturday each month, from 8.00am – 11.00am.
A career with Ideal Electrical provides a wide range of career opportunities for anyone displaying a great attitude and work ethic, including ongoing professional development with a mix of online and on-the-job learning.
When you join our team we offer birthday leave, and after 3 months service and the opportunity to access holiday homes at affordable rates. As the world embraces solar solutions, prioritizes sustainability, and moves into electric-based transport options, it’s an exciting time to join the Team at Ideal!
Our team members in Papanui are a hard-working, fun team who are willing to support you, so that we can best support our customers. If you like the prospect of building strong relationships with our team and our awesome customers, then don’t delay – come and join us!
About Ideal Electrical Suppliers
For over 85 years the team at Ideal Electrical have provided outstanding customer service and solutions to professionals in the electrical wholesaling industry. Our extensive nationwide network from Whangarei to Invercargill services the electrical supply needs of the residential, commercial and industrial sectors, providing technologically advanced products in lighting, data and solar.
While we are part of the Rexel Group – a world leader in the distribution of electrical and data supplies – a sense of community is important to all of us, which is why in 2019 we established the Ideal Foundation. The foundation has two key aims – to work with disadvantaged and vulnerable groups within New Zealand, and to protect the natural environment.
Please note – applicants MUST HAVE citizenship, residency, or valid working rights in New Zealand.
Your application will include the following questions:
* Do you have experience in administration?
* Do you have experience in a sales role?
* Have you worked in a role which requires a sound understanding of OH&S/WHS?
* Do you have customer service experience?
* Which of the following statements best describes your right to work in New Zealand?
* How many years' experience do you have as a Counter Sales Role?
* What is the maximum weight that you are comfortable and able to lift?
* What's your expected annual base salary?
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