Summary
Join our team at Bryson. Looking for a hands-on role with real career potential? Bryson, a leading name in the supply and distribution of PPE is offering an exciting opportunity for a Business Development Apprentice to join our dynamic team in Ipswich. This is your chance to gain valuable skills, earn while you learn.
Wage
£15,704 to £25,396.80 a year
Profit Share Pension Health Cash Plan
Training course
Sales executive (level 4)
Hours
Monday - Friday, 8.00am - 5.00pm (with 1-hour for lunch).
40 hours a week
Possible start date
Tuesday 1 April
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* You will manage and maintain our CRM system (SAP) - for data entry, lead management, maintain data quality standards
Responding to all initial inbound queries
Supporting the sales team with the process flow for customers
Work with your Line Manager as well as the wider team including BDMs to deliver efficient onboarding of new customers and order processing
Scheduling appointments with prospective customers, attending customer meeting calls, attending Sales Team meetings and compiling reports
Support customer retention and growth
Where you’ll work
17 Betts Avenue
Martlesham Business Park
Ipswich
IP5 3RH
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SUFFOLK NEW COLLEGE
Your training course
Sales executive (level 4)
Equal to higher national certificate (HNC)
Course contents
* Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
* Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
* Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
* Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
* Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
* Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
* Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
* Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
* Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
* Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
* Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Your training plan
Sales Executive Level 4.
Remotely via Suffolk New College's online learning platform, every Wednesday 9am to 5pm.
Requirements
Essential qualifications
GCSE in:
* English (grade 04 or above)
* Maths (grade 04 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Customer care skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Team working
* Initiative