Join Heathrow’s Business Services team and you’ll help us deliver our bold ambitions, whilst supporting colleagues to achieve theirs.
Our team is involved in every element of People and Finance activity. That includes payroll, casework, referencing and onboarding, through to billing, paying suppliers, and month end activities. It’s up to us to lead, support and deliver an excellent service across our core processes including;
* Managing Revenue
* Procurement
* Project and Asset Management
* Finance Processes
* People Processes
Our Business Services teams focus on three areas: Systems and Transformation, Service Delivery, and Business Intelligence.
This is an exciting time, as we deliver a new Business Services vision that embraces technology, drives continuous process improvement and unlocks insights to drive our business. Join us and discover unlimited opportunities to make a difference.
Join our Finance Service Delivery Team in Glasgow and play a pivotal role in shaping the financial landscape of Heathrow. As a Finance Specialist, you’ll be at the heart of our mission, ensuring the precision of month-end deliveries and upholding the financial integrity that aligns with Heathrow’s ambitious vision. Your expertise will guide the application and interpretation of company policies, ensuring compliance with Service Level Agreements.
You’ll be a guardian of process excellence, continuously updating and following rigorous controls. Your contributions will resonate through the Balanced Business Scorecard, driving core business strategies and validating operational efficiency with timely data insights.
The position is located in Glasgow and may require some travel to Heathrow.
Please note this is a 12 month secondment.
* Understanding of transactional flows to provide analysis and insight on Profit & Loss Accounts versus budgeting.
* Preparing, posting and reviewing of manual journals within the ledger.
* Commentary on Monthly Balance Sheet reconciliations, identifying trends and providing reporting to key business stakeholders.
* Understanding the drivers of manual journals and utilising this to identify process improvements.
* Building and maintaining relationships with stakeholders within Finance Service Delivery and Heathrow, ensuring effective communication and resolution of queries to uphold strong professional relationships.
* Demonstrating flexibility to multi-skill across transactional service duties, including participation in projects and working groups for personal development and to meet business outcomes.
* Developing personal knowledge and skills, sharing updates on policy or process changes, and support the Team Manager in fostering a culture of engagement and development.
* Maintaining and nurturing key customer relationships to ensure a value-add service, with regular engagement between Heathrow and Finance Service Delivery to promote an integrated team approach across locations.
* High numeracy and strong analytical skills.
* Ability to review and provide insightful commentary on P&L and balance sheet reconciliations and deliver month-end reporting to stakeholders.
* Curiosity and the drive to question processes to become more efficient.
* Experience with performance frameworks like the Balanced Business Scorecard to contribute to operational efficiency and effectiveness.
* Flexibility and self-motivation, with ability to work on own initiative and without close supervision.
* Excellent interpersonal skills, with ability to communicate effectively at all levels of stakeholders both written and verbally.
* Strong organisational skills, with ability to plan, prioritise and work to deadlines.
* Experience of working in a fast-paced changing environment.
Ideally, you'll also have:
* Knowledge of Financial Accounting.
* Ability to influence and persuade others.
There’s something so special about working for the world’s most iconic airport. Heathrow is an amazing backdrop to a career filled with unique opportunities with no end of exciting prospects to explore. A team that feels like family, a place where you belong.
Working for Heathrow brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working location
Your contractual place of work will be the Heathrow Business Services Centre in Glasgow so you'll need to be based in the UK and within a commutable distance to work.
We also have some hybrid roles with a working approach which offers the opportunity for colleagues to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process.
Equal Opportunities
As an equal opportunities employer, we encourage applications from everybody. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work, and through our diversity networks, we champion inclusivity and celebrate individuality.
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