LRL are currently recruiting for a Portal Administrator to work on a permanent basis for a renowned leader in the Construction sector, comprising a family of companies dedicated to delivering excellence in construction projects.
With a commitment to innovation, quality, and sustainable practices. The companies teams work to ensure exceptional service and client satisfaction across all projects.
Role: Portal Administrator
Job Purpose:
The Portal Administrator will ensure that client portals are maintained and updated with job progress, scheduled dates, and other vital information. This role focuses on effective communication, accurate data management, and fostering strong client relationships.
Key Responsibilities:
1. Portal Management:
2. Update client portals regularly with job progress, scheduled dates, and relevant details.
3. Monitor and maintain data accuracy to meet client requirements.
4. Ensure portals are used efficiently to streamline workflows.
5. Client Communication:
6. Respond to client inquiries via email and phone promptly and professionally.
7. Collaborate with the Accounts Manager to manage client expectations and deliver timely updates.
8. Maintain positive and effective client relationships.
9. Data Entry and Reporting:
10. Ensure information is accurate and up-to...