Assistant Property Manager Role Overview:
Are you passionate about delivering exceptional customer service and looking to build a rewarding career in property management?
We are looking for a driven and proactive Property Manager to join our client's dynamic and growing Property Management team. This is more than just a job – it’s an opportunity to grow, excel, and make a real impact while working alongside some of the brightest talents in the industry. If you’re a problem-solver with a can-do attitude and a passion for property, we want to hear from you!
Company Overview:
Our client is a fast-growing and super successful Estate Agency based in South West and Central London. Their presence, portfolio, and team are expanding rapidly, and it is a very exciting time to join them. They offer first-class training, a clear progression route, and a professional, friendly, and fast-paced working environment.
Duties:
1. As a Property Manager, you’ll be the key point of contact for your portfolio, nurturing strong client relationships while delivering exceptional results.
2. Client Care: Acting as the go-to person for landlords and tenants, ensuring top-tier communication and relationship retention.
3. Property Inspections: Conducting pre-tenancy and mid-tenancy visits and delivering actionable insights while building the relationship with your landlords and tenants.
4. Maintenance Management: Prioritising and resolving maintenance issues efficiently, liaising with contractors, and ensuring quality outcomes.
5. End of-Tenancy Deposit Coordination: Overseeing tasks such as deposit negotiations, deductions, and if necessary, handling deposit disputes.
6. Financial Oversight: Managing landlord’s costs, handling arrears, and collaborating closely with the finance team.
7. Insurance & Compliance: Managing property insurance claims and ensuring legal/contractual compliance.
8. Utilities & Paperwork: Handling utility transfers, council updates, meter readings, and invoice approvals.
9. Regulatory Compliance: Ensuring all compliance is up to date and any renewals are arranged on EPC’s, EICR, Gas Safety, etc.
Profile:
1. A full UK Drivers License is essential for use of company pool car to carry out inspections.
2. A proactive problem-solver with exceptional communication skills.
3. Someone with a passion for property, customer service, and making a difference.
4. A team player with the drive to go the extra mile for clients and colleagues.
Package & Benefits:
Salary guide: £27,000 – £35,000 plus annual bonus.
Hours: Mon to Fri 9am to 6 pm.
Hybrid working after probation.
Location: South West London.
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