Why come and work with us?
Hughes is a family company with family values that have been trading for over 100 years. We pride ourselves on these values and our commitment to our staff and customers alike. This commitment and support also extend beyond our location boundaries. We encourage our teams to support good causes in their local communities.
We feel hard work should be rewarded, that is why our employee benefits include:
* Employee Discount (after a qualifying period)
* Generous Maternity and Paternity.
* An enhanced company pension scheme (subject to eligibility criteria).
* Generous holiday allowance calculated at 6.6 times your weekly contracted hours.
* Training and Development programs including fully funded apprenticeship opportunities.
* Support for community projects.
* Wellbeing support provided by the Retail Trust which is free to use for all our employees.
* Healthshield Cash Plan
* Life Insurance.
* The opportunity for free use of Company Holiday Lodges.
* Discounted Gym membership.
* Recognition for Long Service.
We are excited to offer you an opportunity to join our team as a Sales Floor Manager at our new Store opening soon in Lowestoft. This is a hands-on leadership role, where you will be responsible for managing and driving the success of the sales floor, working closely with your team to meet and exceed performance goals.
As the Sales Floor Manager, you will play a pivotal role in creating a positive and productive sales environment. You will lead and support the sales team, ensuring exceptional customer service, achieving sales targets, and maintaining store standards. Collaborating with the depot's leadership team, you will help drive operational success and ensure compliance with company policies and procedures.
This role requires strong leadership skills, the ability to motivate and develop a diverse team, and a keen understanding of sales operations. We're looking for someone who is eager to grow within the company, with opportunities for continued training and career development.
What does the role include?
* Offering great customer service to our customers to ensure that they feel valued and assured in the decisions they make.
* Personal development, learning selling skills, and product knowledge.
* Assisting the team to ensure the shops are a safe and inviting environment for our customers.
* Using technology to process and complete sales; don't worry as full training on our systems will be given.
* An introduction to working to and meeting personal and team targets.
* Supporting, managing and developing team members.
What Skills and Experience is required?
* At Hughes we believe in developing and training our team members. Our business has been built on customer service. Whilst you may not have huge sales experience you will be guided, trained, and developed to provide the Hughes Experience.
* We recognize that not all customers and colleagues are the same and you will learn to tailor your approach to each situation.
* A capability to learn new skills is required to build trust and rapport with every customer and colleague.
* Flexibility when business needs and customer expectations change.
* Listening and talking with team members so that you can gather all the information to guide them to successful outcomes.
As a member of our friendly and energetic team, we are looking for an engaging personality to build rapport with colleagues, providing them with the best possible experience. You would be someone who shares our company values of Honesty, Respectfulness, Loyalty and Accountability.
When recruiting we always look for individuals who share our values and can add their personality. We encourage our teams to bring forward their ideas and help contribute to our business.
We are a company that values our staff and their work/life balance and therefore are happy to discuss flexible working opportunities to continue to gain specialist knowledge.
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