Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team Overview: In accordance to standards and policy, client records within Citi’s Know Your Customer platform (CitiKYC) must adhere to timelines and requirements around relationship management. This risk-based model considers client type, expected business, footprint, etc., to establish standards for relationship management, defining onboarding requirements, relationship renewal requirements, and proper escalation channels where client activity may pose AML risk. Critical components of higher risk records include the Periodic Transaction Review (PTR), AML Program Assessment (PA), AML Risk Summary, Due Diligence, Risk Evaluation Management (REM), and Relationship Management. All are designed to supplement and enhance KYC documentation for certain higher risk client types, including Foreign Correspondent Banks, Payment Intermediaries, and Embassies. These groups are responsible for mitigating risk through comparing actual business activity to what was anticipated per the KYC Profile, ensuring business models and AML programs in place with clients are within Citi’s risk appetite (particularly in consideration of third-party flows), and retaining relevant documentation supporting all decision making. Role Overview: The Senior Compliance Analyst – AML CRIU KYC EDD Client In-take, Allocation, Regulatory & Special Projects Coordinator is responsible for coordinating timelines and expectations for KYC record maintenance in accordance to CitiKYC Policy, primarily through collaboration with all stakeholders of the relevant client record. Further, in relation to new processes and procedures, the successful candidate should be well-versed in developing project plans ensuring timely implementation with retention of artifact documentation, ensuring a sustainable and effective process. Local requirements must be accounted for through coordination with all regional AML / KYC Teams in order to execute and implement these new processes. The Senior Compliance Analyst will also ensure that KYC Records for all relevant client types are completed in accordance to standards and policies, and the KYC schedule. Additional duties include, but are not limited to the following: Identify the Monthly Global Client Population required for production in accordance with the scope and requirements, and assist with delivering formally to all regions. Develop and maintain end-to-end metrics showing the record renewal lifecycle, whilst identifying and escalating any trends causing delays. Examples include reasons for record rejection, areas of disconnect between business and compliance, escalation mismanagement, duplication of efforts, etc. Identify and work with the appropriate contacts maintaining an innovative and open-minded approach to plan resolutions for improvements. Assist in formally advising the key stakeholders of the client record workflow of the required upcoming population, including relevant KYC Owners, while also assisting with developing effective communication channels for completion publication allowing for seamless workflow progression between the various groups. Liaise with technology, KYC Owners, and the Business Support Unit (BSU) on client records which have identified issues (i.e., tech issues, renewal date shifts, etc.) helping ensure the client population selection is accurately identified, especially in instances that the business has more up-to-date information not yet reflected in CitiKYC. Frequently collaborate with regional teams and SMEs to gather feedback on all initiatives, ensuring overall consistency in the process and procedures is in place, as well as for any implementation of new processes or changes to the program. Develop presentations and walkthroughs to audit, regulators, and internal groups where necessary, demonstrating an in-depth understanding of the KYC Maintenance Program. Lead or participate in the development, implementation and/or maintenance of processes and procedures to ensure compliance with current regulatory guidance and Citi policy and achieve a “best in class” performance. Provide innovative, relevant, and substantial input on project-level initiatives in consideration of all regions in the KYC EDD Program. Ability to work with limited/unfamiliar resources (i.e., transactional data sources, individuals in other regions, etc.) while balancing regulatory commitments specifically around working with new client types, jurisdictions, and products. Provide timely, concise updates to management with the ability to organize updates by priority level focusing on urgency of risks/roadblocks and milestones/deliverables. Support all areas of client record requirements, when needed, which includes Identifying Red Flags, Validating Negative Media, Identifying unusual/suspicious activity based on AML Red Flag typologies, and Providing Recommendations to the findings. What we'll need from you: Bachelor’s degree or equivalent work experience. Project Management experience preferred. Proven experience directly related to complex and sensitive investigations: any combination of AML/BSA, fraud, financial irregularities, etc. Demonstrate an in-depth understanding of the Foreign Correspondent Banking and Payment Intermediary businesses, particularly the AML risks involved. Excellent judgment, decision-making, and communication (written and oral) skills. Excellent written and oral formats, including presentations to audiences ranging from Senior Managers, Regulators, Auditors to Analysts as evidenced by the ability to concisely and meaningfully explain and support researched conclusions. Highly proficient in MS excel (VLOOKUP, sort, pivot tables, etc.). Knowledge of additional MS Applications is a plus. Excellent work ethic (i.e., respectful, honest, considerate, self-motivated, can reliably work independently and with limited supervision, works well under pressure, readily adapts to changing work priorities, is accountable). Excellent organization and prioritization skills. Demonstrates initiative, creativity, and teamwork within the framework of the position responsibilities. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Compliance and Control Job Family: AML Execution Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities.