Delivery Lead/Scrum Master
Inside IR35 Contract - 6 months
Hybrid in Berkshire, Hampshire or Scotland
Up to £650pd
We are seeking an experienced Scrum Master/Delivery Lead to oversee the successful delivery of contact centre projects leveraging Oracle CX or Genesys platforms within an Agile framework. This role requires a dynamic leader with a proven track record in managing end-to-end delivery, stakeholder engagement, and team coordination in a fast-paced environment.
Key Responsibilities:
* Lead cross-functional teams to deliver projects on time, within scope, and budget.
* Collaborate with stakeholders to define requirements, deliverables, and success metrics.
* Foster a high-performing Agile environment, promoting collaboration and adaptability.
* Identify and mitigate risks to ensure seamless project delivery.
* Provide clear and concise updates to stakeholders and leadership teams.
Required Skills and Experience:
* Proven experience as a Scrum Master/Delivery Lead in Agile environments.
* Strong expertise in implementation of CRM platform involving Oracle CX, Genesys or other Contact Centre platforms.
* Experience leading Agile change
* Certification in Agile methodologies (Scrum Master, SAFe, etc.) is highly desirable.
Please apply NOW for immediate consideration!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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