Seeking a motivated individual with a strong Customer Service background to lead our Scarborough team. As a self-starter with exceptional attention to detail, you will drive business growth alongside the sales manager.
We are a new start-up business in need of a skilled Customer Service professional who can contribute to our company's success.
This role is ideal for someone with previous experience as a team leader or people manager looking to join a dynamic and growing organization.
The successful candidate will be responsible for delivering exceptional customer service, working closely with the sales team to meet business objectives and driving results through effective leadership and communication skills.
Key responsibilities include:
* Providing outstanding customer service via phone, email and in-person interactions
* Liaising with customers to resolve queries and complaints
* Developing and implementing customer service strategies to improve customer satisfaction
* Collaborating with the sales team to achieve business objectives
* Leading by example and mentoring junior team members
We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience.
In addition to a competitive salary, we offer a range of benefits including:
* A comprehensive training program to help you develop your skills and knowledge
* Ongoing support and guidance from our experienced management team
* The opportunity to work with a dynamic and growing organization
* A fun and supportive work environment
If you are a motivated and results-driven individual with a passion for customer service, we would love to hear from you!