You will report to the Facilities Manager, the Facilities Assistants will have a wide range of duties, including as a minimum the following:-
Location: Quorum Business Park, Benton Lane, Newcastle upon Tyne, NE12 8BU
Time: 2 weekly rota 0800 – 1600 one week, 0930 – 1730 the next ..Monday to Friday, no weekends or bank holidays., (37.5)
Front of House
Located at the reception desk, the Facilities Assistants will be the first point of contact for external visitors and will be expected to provide First Class front of house/reception services to include the management of visitors, telephone answering, management of the online parking portal, dealing with queries raised through the shared mailbox, dealing with all day to day queries raised by employees, visitors and contractors to the site and the provision of other services/support as required.
Meeting Rooms
The Facilities Assistants must ensure that the meeting rooms are maintained to an exceptional standard at all times and will be responsible for managing the booking system, checking/clearing rooms between meetings, carrying out operational checks of equipment and arranging any hospitality
Mailroom
The Facilities Assistants will be responsible for incoming/outgoing post including distribution to recipients around the office and they will also be responsible for the inhouse company hybrid mail solution.
Other Duties
• Carrying out general admin support duties as and when ...