Title: Facilities Administrator
Contract Type: 6 months Fixed Term Contract
Hours of Work: Full-Time, 35 hours per week
Location: West Ham Lane, Stratford
Persona: Office based
Salary: Starting from £25,995 per annum depending on experience
Role Profile - Facilities Administrator.pdf
Closing date for completed applications: 2nd March 2025 at 11:59pm
Interviews will be held on: 12th March 2025
**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
An exciting opportunity has arisen for a Facilities Administrator to join our Corporate Facilities Management Team on a full time basis. The right candidate must be organised, flexible, and enthusiastic with a ‘can do’ attitude. You will have a commitment to providing excellent customer service and be able to show initiative, problem solving, and attention to detail who can demonstrate strong communication skills.
We are here to make sure we have a great space to work at any of our corporate offices. We do this by managing our office spaces, engineering works, processes, and agile working to create a safe and supportive workspace.
You will be required to liaise with L&Q staff and contractors directly to arrange and action FM issues through to fulfilment. You will have post room / reception experience.
This is a great opportunity for someone with administration and customer services experience wishing to make a move into the Facilities Management field. We are looking for passionate people who are customer focused and a team player who are used to working in a fast paced working environment.
You must have excellent knowledge of MS Office suite particularly in Excel.
Key responsibilities will be:
To provide mail room services for Head Office
To manage room bookings & set ups
To provide first line support in enquires for all Facilities Management related Issues
Front of House – interacting face to face with stakeholders
To provide the best customer service at all times to all customers, both internally and externally that contact the Facilities Department
Raise purchase orders via iBuy and to contact suppliers regarding deliver of goods / service
To effectively liaise with all other departments that are also involved in dealing with the work of the FM team
If you are interested in this role and have the experience required, then apply without delay!
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .