I am working with a Prestige Car Dealership in the Finchley Road area who are currently looking for a Service Advisor to join their growing team. Are you a driven,\nenthusiastic and motivated individual? Do you thrive in a fast paced\nenvironment? Can you deliver world-class customer service? About the position The successful\ncandidate for our Service Advisor position will have previous experience\nin a similar role and proven customer service skills. You will be welcomed\ninto a warm and friendly team and have the opportunity to work with an exciting\nproduct. A large part of the Service Advisor position involves: Meeting and\n greeting customers in a friendly and courteous manner throughout the day. Booking vehicles\n into the technical workshop. Liaising with the\n technical workshop to keep track of the vehicles’ progress and ensuring\n the vehicle is ready at the promised time. Providing\n exceptional customer service, including establishing customers onward\n travel arrangements, updating customers whilst their car is in our\n workshop, handing over vehicles after service work and maintaining ongoing\n relationships with your customers. Maintaining\n thorough product knowledge and updating your knowledge through\n manufacturer led training. Adopting a sales\n approach regarding upsell. Maintaining good\n housekeeping standards and orderly administration of your work. About our\nrequirements We expect our new\nAudi Service Advisor to demonstrate some skills that will prove very beneficial\nin the position, including: Customer\n awareness. Ability to work to\n deadlines and targets. Strong teamwork\n skills. Confident and\n professional communication skills. Full driving\n license. Main Dealer\n Experience preferred. Salary Package is negotiable depending on experience. Hours: Mon to Fri 8am to 6pm and Alternative Saturdays Please Contact Andy at Jago Consultants ","showtype":"7","uitype":"5501","label":"Job Description","type":"RichText","colname":"DESCRIPTION","readonly":"false","isQcreate":"true","isSystemMandate":"false","isEncField":"false","isReferred":"0","istabular":"false","fieldid":"","layout":"1","module":"Potentials","showChange":true,"zcqaId":"value_DESCRIPTION"}"> We are currently working with a main car dealership in Epsom, Surrey who are looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all time. - Up to £28k base OTE up to £36,900 plus service plan sales uncapped. Realistic OTE £40-£45k. - 25 days holiday - Contracted 1 in 3 Saturdays, paid as OT but will be 1 in 4 once fully trained etc. - Optional private health care and car through CBS upon completed of probation. - Must have experience - Must be a driver As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Service Advisor Duties include: Ensuring customers are aware of service and repair work required to their vehicles professionally Advise on estimated costs of repairs and work to be undertaken Sell additional products as appropriate to customers’ needs Advise on timescales and collection arrangements Produce job cards on in-house computer system Update customer and vehicle records Document all warranty work in accordance with manufacturer policy Preparation and completion of invoices For this Service Advisor position you will have: At least 2 years’ experience working as a Service Advisor Full driving licence Excellent communication skills Excellent Customer Service skills Apply for this Service Advisor position with an up to date CV or to find our more information please call Andy at Jago Consultants. Alternatively call today to find out more Service Advisor positions in your area. Not the right position for you? please visit our website for full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details.