An exciting opportunity for the right person to lead and shape a driven and motivated multi-disciplinary team, in the delivery of evidence based care and treatment for working age adults experiencing mental health crisis.
As the team manager you will oversee a proactively supportive environment that values staff wellbeing, supervision and professional development as well as overseeing the Single Point of Access Team to ensure referrals into the Trust are processed effectively.
The post holder will support the Service Manager in providing effective frontline management of the multi-disciplinary Crisis Resolution and Home Treatment team. In agreement with the Service Manager, the post holder will provide leadership and, in working in partnership with users will ensure access to the full range of specialist assessment and interventions.
The post holder will also manage the Single Point of Access Service, ensuring that referrals received into the Trust are processed correctly.
To provide a high standard of clinical care in one’s own practice and the team’s practice.
To work flexibly across a 7-day-a-week service.
To delegate aspects of the role to other members of the team, whilst maintaining overall responsibility for team delivery, where appropriate.
To ensure the clinical caseload and clinical practice of members of the team is of the highest standard of clinical care.
To manage case-load and service delivery in accordance with and in order to contribute towards the attainment of Service/Trust productivity requirements.
To act as care co-ordinator under the Care Programme Approach, ensuring up to date agreed care plans, risk assessments and reviews are in place.
Work with individuals to assess their mental health, recognise mental illness and identify their related needs and circumstances; and enable them to understand, manage and where appropriate change their behaviour.
Plan, implement, review and improve interventions to meet people’s identified needs and manage their inherent risk.
To assess carers’ and families needs and develop, implement and review programmes of support for cares and families.
Protect people from abuse, neglect and harm.
To contribute to the development of the service, participating in management discussions and decision making through attendance at individual briefing sessions and group management meetings as required.
Promote direct supervision to specified staff delegated by the Service Manager.
Receive and, where appropriate participate in staff development and performance appraisals.
To recruit to posts within their locality.
Support the development of the professional practice in the service, ensuring the provision of clinical supervision.
Promote the mission and values of the Trust.
Support the Service Manager in planning and managing the overall expenditure of the team of staff, supplies equipment, etc, within the budget.
Keep up to date on current practices in mental health, including participation in departmental training programmes and professional development education.
To attend relevant regional and national contributing professional development activities to maintain up-to-date skills and knowledge in meeting the needs of service users.
Assist the Service Manager by monitoring performance and activity targets.
Promote equality and ease of access to Services.
To support the development and use of systems to monitor and review the Service Provision against national and local standards as a means of initiating and implementing change and ongoing improvement in services content, quality and delivery.
To support the Service Manager on service improvement following internal case review, complaints and incidents.
Play an active role in relevant professional and service improvement groups, within the service and Trust-wide.
Attend countywide groups for service area in health and/or social care and other agencies and to support their activities and the development of integrated and inclusive provision to ensure effective pathways of care.
Develop and deliver information to enhance professional awareness of issues related to the emotional and mental needs of service users in other services and/or agencies.
Support the development of new ways working within the service and the Trust.
To advise the Team Leader of any undue occurrence reported or witnessed or complaint received.
To observe and oversee adherence to all Health and Safety at work policies and contribute towards safe working practices.
Work within Lincolnshire Partnership Foundation Trust agreed policies and procedures, protocols, Guidelines and standards at all times and promote competent working practice within and integrated, multi-disciplinary setting.
Be aware of, understand and comply with the relevant professionals guidelines. The Mental Health Act 1983 and other relevant legislation at all times. Conform to the organisational Clinical Governance and Patient’s Charter Standards.
Promote and support the participation of service users in developing local services, information and guidelines through effective communication, consultation and to promote opportunities for service users and their families to contribute at all levels.
To manage the Single Point of Access service ensuring that all referrals into the service are processed as necessary and that all functions of the Single Point of Access delivered effectively.
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