Job Summary
We are seeking a skilled IT Professional to join our team and provide exceptional IT support and digital management services. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a passion for helping others. In this role, you will be responsible for troubleshooting technical issues, managing digital systems, and ensuring the smooth operation of our IT infrastructure. The ideal candidate is tech-savvy, creative, and has a passion for both IT and digital marketing.
Duties
* Provide technical support to end-users, addressing hardware and software issues promptly and effectively.
* Manage and maintain digital systems, including software applications, databases, and cloud services.
* Develop and maintain websites, ensuring functionality, user experience, and adherence to best practices.
* Assist in the implementation of IT projects, ensuring adherence to timelines and budgets.
* Monitor network performance and security, proactively identifying and resolving potential issues.
* Conduct training sessions and create documentation to help users navigate IT tools and systems.
* Collaborate with cross-functional teams to enhance IT services and improve workflows.
* Stay updated on industry trends and emerging technologies to recommend improvements and innovations.
Requirements
* Bachelorâs degree in Information Technology, Computer Science, or a related field.
* Proven experience in IT support, digital management, and web development roles (2+ years preferred).
* Strong understanding of hardware, software, and network troubleshooting.
* Proficiency in web development languages (e.g., HTML, CSS, JavaScript) and content management systems (CMS).
* Familiarity with cloud platforms and digital management tools.
* Excellent communication and interpersonal skills, with a customer-focused mindset.
* Ability to work independently and in a team-oriented environment.
* Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Job Type: Full-time
Pay: £40,000.00 per year
Additional pay:
* Performance bonus
* Yearly bonus
Benefits:
* Company pension
* Flexitime
Schedule:
* Monday to Friday
* Weekend availability
Experience:
* Information Technology: 1 year (preferred)
Work Location: In person