Our client is searching for a skilled ServiceNow Architect to join their dynamic team. This role demands a versatile professional with experience as both a Business Analyst and Developer, along with strong client-facing capabilitiesKey Responsibilities: Lead ServiceNow architecture, design, and implementation, particularly within Financial Service Operations FSO and Portal.Engage with clients to understand business requirements and translate them into effective solutions.Work collaboratively with stakeholders and guide technical and admin-related aspects. Key Skills & Requirements: Experience with Financial Service Operations FSO or Customer Service Management CSM.Strong JavaScript skills demonstrated through Portal work.Excellent consulting and client-facing skills.Versatile professional with experience as both a Business Analyst and Developer, along with strong client-facing capabilities Certifications: Certified Technical Architect CTA, Certified System Administrator CSA, and Certified Application Developer CAD required or willingness to complete these certifications. Benefits: Bonus schemePrivate healthcare, life assurance, pension plan Gym membership, healthcare, trainingFlexitime and relaxed dress codeTravel policy for regular tech days