CS Supply Planning Manager II Hatfield II Hybrid 2 days in the office Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. About Us Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. About the Role Ocado Group’s mission is to transform online grocery through cutting-edge technology and automation. Our pioneering Ocado Smart Platform (OSP), which combines our proprietary end-to-end software systems with our physical fulfilment assets, offers grocery retailers a faster, more flexible, cost-efficient and low-risk way to develop an online grocery business. We currently have partnerships in place with M&S (UK), Groupe Casino (France), Sobeys (Canada), ICA Gruppen (Sweden), Kroger (US), Coles Supermarkets (Australia) and Aeon (Japan) - with plans for future growth. The Central Spares Supply Manager will lead and manage the Central Spares Co-ordinators in the supply and delivery of spares globally to CFC’s, while maintaining world class service and support. Driving, managing and transforming the Central Spares support function by providing leadership direction based on business requirements and priorities. Ensuring material and finished goods availability to fulfil the demand plan, in a balanced and cost effective manner. Within this role you will ensure inventory data is accurate, regularly reviewed with key stake holders internally and externally. Orchestrating and ensuring the most cost effective options to deliver to the CFCs on time and in full. You will be responsible for managing co-ordinator’s workload and daily prioritizations with regards to sales orders, quotations, purchase orders, dealing with suppliers, monitoring supply and demand. What you will be doing Ensuring material and finished goods availability to fulfil the demand plan, in a balanced and consistent manner. Orchestrating and ensuring the most cost effective options to deliver to the CFC’s on time and in full. Ensuring inventory data is accurate, regularly reviewed with key stakeholders internally and externally. Direct Line Manager of the Central Spares Co-ordinators, for the consistent delivery of spares against target service and inventory levels, to CFCs globally. Manage statement work (SOW) and/or daily operational requirements of Central Spares warehouses. Regularly reviewing planning/forecast activities and processes, identifying opportunities to improve end to end supply chain processes and systems. Driving these improvements through the supply planning function for Central Spares. Key business contact for all Central spares related matters, acting as a direct support for Global Spares Manager. Maintaining the latest versions of MRP planning processes (including Standard Operating Procedures and training), ensuring changes are made through a formal sign-off process and then communicating changes afterwards. Measuring the success of MRP planning processes, instigating changes where needed and working with stakeholders to ensure they are embedded in the business. Manage MRO replenishment inventory at repair workshops. Analyse complex technical drawings for part data, using engineering software. Manage and support the growing new product integration within Central Spares, from both a supply and operational perspective. Growing teams skill set and knowledge for career development, through mentoring and 1-2-1’s. Co-ordination of Spares returns and inter-site stock transfers. Resolution of any invoice queries which may arise - identify root causes and establish plans to mitigate. Support monthly spares finance reporting process. Co-ordination of 3PL and 2PL providers’ deliverables and escalation as required. About you Bachelor degree in Supply Chain Management, Operations, Logistics, Business Management or similar. 5-10 years of operations experience, ideally within a demand/supply chain environment. Knowledge of S&OP / operational processes and experience with MRP/ERP systems required. Skilled leader, with previous line management experience. Proven experience of managing and successfully delivering continuous improvement initiatives. Analytical, capable of handling large data sets, with a high level of attention to detail. Strong business acumen, understanding of the business and environment, with a heightened sense of good judgement. Strong communication (verbal and written) - needs to be able to communicate effectively with internal stakeholders across business levels. Proficient with Excel, Google docs, CMMS (computerised maintenance management system) and ERP/MRP. What we offer you Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days ‘working from anywhere in the world’ policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on Ocado.com and free delivery for all employees (within the first month of joining LI-HYBRID LI-NQ1