Short Description
Reporting to the Head of Consultancy, the ERP Consultant will be responsible for the delivery of quality implementations and services.
Bullet Points
* Competitive salary + bonus
* Hybrid in Manchester
* 5+ years in ERP systems
* Knowledge of a tier 2 ERP product and Payroll applications/payroll process
Full Job Description
Reporting to the Head of Consultancy, the ERP Consultant will be responsible for the delivery of quality implementations and service days across a variety of projects, resulting in a positive customer experience and a reference-able customer. This will include all aspects of the project life cycle, including business analysis, process mapping, system configuration, technical assistance, training, software specification, implementation documentation, and post-implementation support.
Key Responsibilities
* To implement ERP and all associated software on client sites throughout the UK to provide the best possible solution for the customer within the agreed scope of the project. (Further travel may be required, particularly to Ireland, occasionally to Europe, and potentially worldwide).
* To import data into SQL databases and to manipulate data within SQL tools and scripting for reporting purposes to support value-adding management information.
* To deliver quality training courses, either prescribed or tailored to the customer's needs, around the ERP system and other NexSys software.
* To provide rigorous and structured software testing for bespoke and standard software products, ensuring all issues are fully documented and escalated appropriately.
* To create process documentation and user guides.
* To provide telephone and remote access support from the Manchester office or home as required.
Required Skills, Knowledge and Expertise
* Knowledge of a tier 2 ERP product and Payroll applications/payroll process
* Knowledge of planning & scheduling and/or warehouse software
* Good business process knowledge
* Project management experience
* Ability to deliver training and product knowledge
* Ability to resolve customer issues
* SQL Server scripting experience, data manipulation, and report writing skills
* VB Scripting / C# .Net tools, Visual Studio .net, XML
* Windows Servers & operating system knowledge
* Ability to translate customer requirements into specifications
* Use of process mapping tools
* Ability to build rapport with customers and internal teams
* Ability to think laterally under pressure and make independent decisions
* Good analytical and problem-solving skills
* Ability to focus on delivering objectives for the customer
* Excellent written & presentation communication
#J-18808-Ljbffr