Part Time Fragrance & Beauty Stock Controller
Location: Selfridges Trafford Centre & Selfridges Exchange
Contract: Permanent, 28 hours/week, any 4 in 7 days
Your role @CHANEL:
To effectively receive, check, properly store and care for all CHANEL Fragrance & Beauty stock, arranging transfers if applicable, whilst maintaining the CHANEL standards of excellent customer service, product knowledge and care, personal presentation and teamwork at all times.
What impact you can create at CHANEL:
1. Ensure that goods received correspond with the appropriate documentation as well as maintaining the computerised inventory system accurately
2. Arrange for return and transfers of stock as requested, liaising with colleagues and recipients as necessary
3. Develop and maintain expert standards of product knowledge to be shared as appropriate
4. Communicate and liaise appropriately and effectively with colleagues and management, as well as with CHANEL Head Office as required
5. Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive and flexible as the business demands
6. Timely and accurate completion of any necessary administration, adhering to set procedures and policies
7. Assist with regular stock level checks
8. Assist with the preparation as well as attending regular events including special events, promotions, stock taking etc.
You are energised by:
9. Working in a highly collaborative and diverse environment
10. Working creatively to solve problems as part of a team and as an individual
11. Creating the operational and logistical foundations for a successful counter
12. Fostering a meaningful client experience centred around connection and the beauty of the brand
13. Collaborating across multiple levels of the business to deliver excellent results
What you will bring to the role:
14. Excellent communication skills and an ability to build relationships with internal colleagues and external partners
15. Experience of managing the movement of stock and supplies in a fast paced, high-volume environment
16. Experience in helping team members be their best selves
17. Experience in working proactively and reactively as part of a dynamic and collaborative team
What you would gain from this experience:
18. You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
19. We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
20. You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
21. Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
22. Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
23. Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
24. Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
25. Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
*Benefits are eligibility dependant and subject to change at any time