About Damart:
If you would like to work for one of Europe’s biggest senior lifestyle brands, look no further than Damart. We are a leading provider of fashion, footwear and home & garden products aimed at the senior customer market. Damart and associated brands can be found in the UK, France, Belgium and Germany, distributing products to over 10million customers worldwide.
We are passionate about our customers and our excellent reputation stems from the key benefits we offer our customers – outstanding value for money, excellent customer service, speedy delivery and comfortable, stylish clothing. When you join us, you’ll be joining a company that’s focused on putting the customer at the heart of everything we do.
Job Overview:
We have an exciting opportunity for an individual who is passionate about using data to explain customer behaviour.
This role sits within the Insight Team and reports to the Insight Manager. Our team's primary role is to deliver recommendations which help shape our business strategy and enhance brand experiences for our customers. We work hand in hand with commercial teams across the business and act as the voice of the customer.
This is a permanent, full time position working hybrid - Monday and Friday from home and Tuesday, Wednesday & Thursday in the Bingley Office.
Your responsibilities will include:
* Sharing key findings and actionable insight with the commercial team
* Reviewing customer performance and trends
* Developing new analysis and views of our customer
* Building strong relationships across commercial and business teams
* Automating existing reports and processes
* Running regular reports
About You:
The ideal candidate will be:
* logical, highly numerate with a keen eye for detail
* an advanced user of excel
* comfortable manipulating data to visualise key information
* experienced using database tools, programming languages or have a keen interest in developing these skills
* able to communicate key messages clearly and concisely
* self-motivated and organised
* a team player who collaborates well with others
Benefits:
* Access to 24/7 GP service through our Employee Assistance Programme
* A hybrid role, combining working in our UK head office in the centre of Bingley and from home
* Free onsite parking, and within 5 minutes' walk of Bingley train station
* Subsidised onsite canteen
* 50% Damart colleague discount & other retail discounts
* 31 days annual leave (including bank holidays / based on full time)
* Auto enrolment company pension
* Retail discounts & 20% off EE
* Salary sacrifice such as cycle to work, electronic vehicle leasing and buy & sell holidays