Job summary Salary: £13.05 - £13.47 per hour Hours per week: Casual - zero hours Interview date: to be confirmed upon shortlisting Day and Respite Service Promoting Health, Ensuring Care We are passionate about our community and take pride in our work. We encourage a culture that puts our customers at the heart of everything we do through trust and respect, empowering people to develop skills, collaborate and innovate to find solutions, be open, take responsibility, to listen and learn. Day service At The Meadows we provide care to customers throughout the year. As a Care Support Worker, you will perform your duties in a person-centred manner, promoting well-being, choices, dignity, and independence. You will support customers with personal care needs, social daily living skills and leisure or work activities. The Day Service collaborates with customers to identify and achieve outcomes, supporting individuals in a variety of activities within the service or local community, 5 days a week. Main duties of the job Respite service At Bradbury House we provide short breaks away from the family home supporting customers, enabling them to take part in meaningful community focused activities or activities.We work with families, paid and unpaid carers to ensure that they are also involved and listened to, we will support the customer in the most appropriate way to enable them to maximise their independence. We will provide regular training opportunities to support you in this role and you will be supported to undertake a 26-week probationary period with regular meetings throughout this period to monitor progress. As a casual worker, you'll have no fixed hours and will work on an as-needed basis, depending on Wiltshire Council's requirements and your availability. You are not obligated to be available, and the Council is not obliged to offer you work. About us Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right. Date posted 08 November 2024 Pay scheme Other Salary £13.05 to £13.47 an hour Contract Bank Working pattern Part-time, Flexible working Reference number F0041-24-0160 Job locations Wiltshire Council Bourne Hill Salisbury SP1 3UZ Job description Job responsibilities Specific duties and responsibilities include: Work in a person-centred way with customers and promote their wellbeing, choices, dignity and independence. This will be achieved through the key-worker system. Planning activities for and with customers, taking into account differing needs, wishes and preferences. Creation of menus taking into account medical conditions, wishes, preferences, diets, etc Support customers either living in their own home, or whilst visiting the settings. Where appropriate, support customers to understand and maintain their tenancies, or licence agreements. Support customers moving into or out of the property; to be involved in the planning, preparation and execution of the move, or stay at short break services. Encourage and support customers in their personal, social (including religious), and leisure and work activities. Support customers maintain and develop relationships. When required undertake sleeping-in duties or waking night duties on the premises. Act as a link person between the customer and work, college or leisure establishments and advising those establishments as necessary on the requirements or needs of the customer. Provide emotional and practical support for customers with everyday issues or when customers are faced with more difficult decisions or experiences. Assist/support customers with all aspects of their financial and home management so that financial commitments (paying bills, shopping, benefit claims, etc) are met. Assist customers with household tasks. Where required, assist customers in administering their own medicine, or administer medication to customers if this is required. Seek advice and guidance from Senior support workers and the Team Leader. Only in exceptional circumstances will the postholder will be responsible for running shifts and should normally have access to more senior staff members whilst on shift. Focus on the individual, their strengths, choices, assets and goals through person centred planning Job description Job responsibilities Specific duties and responsibilities include: Work in a person-centred way with customers and promote their wellbeing, choices, dignity and independence. This will be achieved through the key-worker system. Planning activities for and with customers, taking into account differing needs, wishes and preferences. Creation of menus taking into account medical conditions, wishes, preferences, diets, etc Support customers either living in their own home, or whilst visiting the settings. Where appropriate, support customers to understand and maintain their tenancies, or licence agreements. Support customers moving into or out of the property; to be involved in the planning, preparation and execution of the move, or stay at short break services. Encourage and support customers in their personal, social (including religious), and leisure and work activities. Support customers maintain and develop relationships. When required undertake sleeping-in duties or waking night duties on the premises. Act as a link person between the customer and work, college or leisure establishments and advising those establishments as necessary on the requirements or needs of the customer. Provide emotional and practical support for customers with everyday issues or when customers are faced with more difficult decisions or experiences. Assist/support customers with all aspects of their financial and home management so that financial commitments (paying bills, shopping, benefit claims, etc) are met. Assist customers with household tasks. Where required, assist customers in administering their own medicine, or administer medication to customers if this is required. Seek advice and guidance from Senior support workers and the Team Leader. Only in exceptional circumstances will the postholder will be responsible for running shifts and should normally have access to more senior staff members whilst on shift. Focus on the individual, their strengths, choices, assets and goals through person centred planning Person Specification Qualifications Essential Qualifications or equivalent level of skill or knowledge General Education to GCSE A-C or equivalent skills and experience Current knowledge of relevant legislation and guidance in relation to working with, and the safeguarding of, vulnerable adults Willingness to undertake L2 Diploma in Health & Social Care (Adults) Proven ability to use a variety of communication methods effectively Physically fit and able to perform all requirements of the job role Previous experience of building good working relationships and teamworking Proven ability of being able to remain calm and make decisions in difficult situations Fluent in English Desirable L2 Diploma in Health & Social Care (Adults) or equivalent Knowledge of First Aid and experience of applying it Awareness of health and safety requirements and able to perform moving & handling safely Knowledge of the principles of Food Hygiene Knowledge of the Person-centred approach Good IT skills Experience of supporting people on a one to one basis Driver Experience Essential Experience which demonstrates ability to undertake the role. An understanding of relevant procedures and working practices. Awareness and understanding of the client group. Training and knowledge in a range of procedures and medical equipment to support clients. Basic knowledge of Wiltshire Council professional groups and external agencies, relevant to the role. Sensitivity and empathy to build trusting and supportive relationships with clients and families. Care skills and basic knowledge of mobility, nutrition and financial issues in order to provide practical, emotional support to clients and families. Ability to follow routines, carry out set care plans, record and monitor changes in client condition Basic literacy and numeracy. Ability to communicate one to one and in small groups with relevant client group. Person Specification Qualifications Essential Qualifications or equivalent level of skill or knowledge General Education to GCSE A-C or equivalent skills and experience Current knowledge of relevant legislation and guidance in relation to working with, and the safeguarding of, vulnerable adults Willingness to undertake L2 Diploma in Health & Social Care (Adults) Proven ability to use a variety of communication methods effectively Physically fit and able to perform all requirements of the job role Previous experience of building good working relationships and teamworking Proven ability of being able to remain calm and make decisions in difficult situations Fluent in English Desirable L2 Diploma in Health & Social Care (Adults) or equivalent Knowledge of First Aid and experience of applying it Awareness of health and safety requirements and able to perform moving & handling safely Knowledge of the principles of Food Hygiene Knowledge of the Person-centred approach Good IT skills Experience of supporting people on a one to one basis Driver Experience Essential Experience which demonstrates ability to undertake the role. An understanding of relevant procedures and working practices. Awareness and understanding of the client group. Training and knowledge in a range of procedures and medical equipment to support clients. Basic knowledge of Wiltshire Council professional groups and external agencies, relevant to the role. Sensitivity and empathy to build trusting and supportive relationships with clients and families. Care skills and basic knowledge of mobility, nutrition and financial issues in order to provide practical, emotional support to clients and families. Ability to follow routines, carry out set care plans, record and monitor changes in client condition Basic literacy and numeracy. Ability to communicate one to one and in small groups with relevant client group. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Wiltshire Council Address Wiltshire Council Bourne Hill Salisbury SP1 3UZ Employer's website http://www.wiltshire.gov.uk/ (Opens in a new tab)