The successful applicant will be required to provide a Borough wide service to all our customers. Experience of working with older people and/or people with disabilities is desirable along with a genuine commitment to work to consistently high standards and provide a quality service at all times. Communicate with a wide and varied customer base. Internal and external liaison with the various parties involved in delivering this key customer service. We are looking for a highly organised individual with a strong customer focus.
You must have the ability to demonstrate a knowledge of the following;
- Welfare rights/Benefits
- Financial assessments
- Sefton’s Disabled Facilities Grant/ loan conditions
- Systems, processes & procedures necessary to support a busy office