Role Profile: The Operations team is responsible for the daily operation and visitor experience of V&A Dundee. The objective of this team is to operate the Museum to optimum levels of efficiency and excellence, to create a world-class visitor experience, which supports the Museums mission as Scotland’s design museum. We are looking for a person who loves buildings, how they function and being able to assist in the operation, maintenance, cleanliness of V&A Dundee. A high degree of flexibility will be key to this role, we seek an organised and enthusiastic individual who must enjoy working in a fast-paced, collaborative environment. Duties and Responsibilities: Help and carry out both reactive and scheduled work (PPM) to maintain the site to the highest standard To complete daily facilities and health and safety checklists, reporting issues to the Facilities or Duty Manager and liaising with Dundee City Council to ensure the appropriate contractor is used To identify and undertake general maintenance and janitorial tasks including any function that promotes the smooth running of the facility Carry out weekly testing of life safety systems, and systems that our visitors use. (such as door controls, pull cords etc) To enter items into the asset register as well checking and updating the asset register To assist with the planning and organisation of maintenance contractors, enabling access and escort contractors around the premises, completing Maintenance and contractor logs as required To ensure that external grounds are kept clean, tidy and safe. That main pathways and entrances are cleared and safe in inclement weather conditions Cleaning of specialist areas on an ad hoc and scheduled timescale, such as water features and wall slats Oversee waste management, ensuring the waste room is kept in good order and is clean. Arranging uplift of ad hoc waste, confidential waste and special waste To assist in the set-up of events, meetings, training and any other occasions To maintain Health and Safety precautions in all working areas and to comply with good practice, policies and procedures, in particular, COSHH, Risk Assessments, Electricity at Work, Safe Systems at Work, Manual Handling and safe use of equipment To attend training as appropriate and to keep all necessary skills up to date Maintain operations stores, manage stock of equipment, and to order consumables Implement the 5s standard and ensure the upkeep of all plant-rooms and back of house work areas, reporting any non compliance to the Facilities Manager or the Head of Building Operations Ensure familiarity with the Building Management System (BMS) and the monitoring of Electricity, water and environmental conditions, liaising with the Facilities and Exhibitions department heads as appropriate Undertake role as a Fire Marshall during evacuations, and perform evacuation duties were requested Undertake duties as a weekend on call keyholder for the building, reporting issues to Dundee City Council – out of hours staff when appropriate Personal Specification Essential: Experience of working within a public building Practical abilities, including hands-on skills such as painting, basic carpentry, and competence with tools Experience with AV and technical equipment Strong organisational and communication skills Strong communication and administrative abilities The ability to act with tact and diplomacy with individuals from a variety of situations and backgrounds Experience of using Microsoft Word, Excel, PowerPoint and e-mail to intermediate office standards Practical awareness of health and safety Desirable: Trade background ( Painting and decorating or joinery) Experience of working in a museum or visitor attraction IOSH working safely (or similar Knowledge of first aid Deadline for applications: no later than 11.59, 02 December 2024. Interviews will be held on 10 December. This is a full-time position, working 37.5 hours per week, working 5 days from 7 including a variety of shift timings and weekend working, from our museum in Dundee. We offer a generous package including 38 days holiday, pension scheme, company sick pay, entry to V&A Dundee paid exhibitions and many more discounts and benefits. Job Types: Full-time, Permanent Pay: £23,463.00-£25,372.00 per year Work Location: In person