Sales Support Advisor (Temporary, Maternity cover)
We are seeking a detail-oriented and proactive Sales Support Advisor to join our team on a temporary basis to cover Maternity Leave. The ideal candidate will play a crucial role in taking ownership of customer orders and enquiries from receipt through to completion via phone and email. This position requires excellent customer service and organisational skills, and for someone with the ability to communicate effectively with all stakeholders.
Key Responsibilities
1. Deliver excellent service to customers.
2. Provide support to the sales team, ensuring customer requirements are satisfied to the best possible conclusion.
3. Process sales orders accurately and efficiently, ensuring timely delivery of products to customers.
4. Liaise with customers to address inquiries, resolve issues, and provide updates.
5. Collaborate with other departments to ensure seamless communication and effective query resolution.
Skills
1. Outstanding customer service ethos.
2. Strong organisational skills with attention to detail.
3. Excellent verbal and written communication abilities.
4. Proficiency in Microsoft Office Suite and CRM software desirable.
5. Ability to work independently as well as part of a team.
6. Problem-solving skills with a proactive approach to tasks.
7. Previous experience in a sales/ customer service support role is advantageous.
If you are looking for an opportunity to contribute to a successful business, we encourage you to apply for this Sales Support position.
Job Types: Full-time, Part-time, Temporary
Contract length: 12 months
Deadline for applications: 21 January 2025
Perks & Benefits
1. Generous pension contributions
2. 35 Days Holiday
3. Competitive Salary & PRP Scheme
4. Westfield Mosaic Health Scheme
5. Free on-site parking
6. Close to public transport links
7. Continual training options
8. Career progression
Want to apply?
If you have the skills and experience that share our business philosophy, then we want to hear from you.
As part of the application process please send a copy of your CV with a covering letter to hr@pclairtechnology.com, detailing your availability and salary expectations. Please note we no longer accept postal applications.
PCL is committed to equal opportunities.
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