Time left to apply End Date: February 24, 2025 (11 days left to apply)
Job Requisition ID: JR5197
Job Title: New Starter Lead (6 month ftc)
Location: Durrington (Hybrid Working)
Salary: up to £54,000
Southern Water is on the brink of a major transformation. As we lay the groundwork for our next regulatory cycle, AMP8, starting in April 2025, we’re embarking on an exciting journey of growth and change. With an influx of new colleagues joining us—especially in the Capital Delivery space—we are looking for a passionate and proactive leader to champion a transformative New Starter Experience. If you’re eager to shape the future of our people and make a real impact from day one, this could be the perfect role for you!
Job Overview
As the New Starter Experience Lead, you will play a pivotal role in ensuring that every new colleague—particularly those in the Capital Delivery space—feels welcomed, valued, and fully equipped to thrive at Southern Water. You’ll be instrumental in delivering a seamless onboarding experience, promoting our values, and supporting our mission of delivering exceptional service and protecting the environment.
Responsibilities will include:
1. Design & Deliver a New Onboarding Strategy: Redesign the entire onboarding experience, from day one to the first 90 days—overhaul induction days, build new approaches, and set a fresh direction for success.
2. Lead Onboarding Excellence: Manage the entire end-to-end process to ensure that new starters experience an engaging, smooth, and exciting journey.
3. Create Engaging Programmes: Develop innovative orientation sessions, welcome packs, training, and networking opportunities that foster a sense of belonging and engagement.
4. Collaborate Across Teams: Work hand-in-hand with HR, IT, Learning & Development, and hiring managers to ensure new hires have everything they need before their first day.
5. Measure & Improve: Collect and act on feedback to continuously improve the onboarding process and deliver a top-notch experience for new starters.
6. Champion Our Culture & Values: Infuse Southern Water’s culture and values into every step of the onboarding journey, focusing on sustainability, diversity & inclusion, and employee wellbeing.
7. Provide Ongoing Support: Be the go-to person for new hires, offering guidance, answering questions, and helping them settle into their new role.
About You
You will bring proven experience in HR, onboarding, or employee engagement, with a deep understanding of best practices in creating exceptional new starter experiences. With your excellent organisational and project management skills, you will thrive in a fast-paced environment, successfully juggling multiple priorities and delivering results. Your strong communication and relationship-building abilities will allow you to work seamlessly with stakeholders at all levels, ensuring a smooth and engaging onboarding journey. You will have a genuine passion for people, driven by the desire to deliver an outstanding experience that makes a real difference to our colleagues’ success. Your creativity and solution-oriented mindset will be key in solving problems, improving processes, and keeping the experience fresh, engaging, and impactful!
Package
This role will be full time Monday to Friday 37 hours a week.
Southern Water operate a hybrid approach to working between our Durrington office and home.
We are offering a salary of up to £54,000 per annum depending on skills and experience as well as other benefits including:
* Company and performance-related bonus
* Generous pension up to 11% company contribution
* 25 days annual leave
* Life assurance equal to 4x salary
* Salary sacrifice electric car scheme (after 6 months service)
* Health Cash Plan
* Full funded eye tests
* Two paid volunteering days a year
* Occupational health service
* Discounts with over 800 popular retailers
* Digital GP service
* Study support may be available for job-related qualifications
* Competitive maternity leave and flexible return to work options
* Cycle to work scheme
Interested in the role?
We reserve the right to close this advertisement early if we receive a high volume of suitable applications so if you are interested in the position please do send your application over today to ensure consideration.
Every Body Welcome
We value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know. We are dedicated to ensuring that all candidates have an equal opportunity to showcase their skills and experience.
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