Job Description
About ERSG
Founded in 2008, ERSG has established itself as a market leader in providing workforce solutions in the energy sector. We collaborate with major international companies and smaller independent businesses to facilitate their projects throughout the entire project lifecycle. Headquartered in London, ERSG has grown from 5 staff in 2008 to over 200 today, with offices across Europe, Asia and North America.
Find out more about us at Careers at ERSG
ersg are currently looking for a Customer Service Administrator to join our growing Operations team. This position will provide you with the opportunity to gain core skills and experience in a customer service department, with training provided. As a fast-growing company, ersg pride ourselves on supporting staff who demonstrate commitment and initiative to develop their careers with us.
Responsibilities include:
1. Logging new queries onto our in-house system‘Nostrum’
2. Take ownership, fully investigate & resolve client sales invoice & contractor queries in a timely manner – this could entail liaising by phone or email with other Support departments and Sales teams within ersg as well as directly with clients, contactors & payroll companies
3. Have a good understanding of accounting processes in relation to invoicing, credit notes & purchase ...