About Halfords
As one of the UK's largest automotive service, maintenance and repair businesses, we're passionate about delivering exceptional customer experiences.
Job Summary
We're seeking an experienced Senior Automotive Operations Manager to join our team. As a key member of our leadership group, you'll play a crucial role in driving business performance, improving customer satisfaction, and developing our team members.
Key Responsibilities
Your primary focus will be on:
* Driving Business Performance: Collaborate with our Centre Managers to set and achieve targets, ensuring profitability and growth.
* Customer Experience: Work closely with our sales teams to deliver outstanding customer experiences, coaching and training staff to meet our high standards.
* Team Development: Identify and develop talented team members, providing opportunities for growth and career progression.
Requirements
To succeed in this role, you'll need:
* Proven Leadership Experience: A minimum of 2 years' experience in a similar management role, preferably within the automotive industry.
* Excellent Communication Skills: Strong interpersonal skills, with the ability to communicate effectively with colleagues, customers, and external partners.
* Technical Knowledge: In-depth understanding of automotive principles, practices, and procedures.
* Business Acumen: Ability to analyze data, identify trends, and make informed business decisions.
What We Offer
We provide a competitive salary, benefits package, and opportunities for professional growth and development. You'll also enjoy:
* Salary: £28,000 - £34,000 per annum (dependent on experience)
* Bonus Scheme: Uncapped bonus scheme with an average annual bonus of £7,100
* Benefits Package: Comprehensive benefits package, including pension scheme, life assurance, health cash plan, and more
Location
This role is based in [location], with easy access to public transportation and ample parking.