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Referral and Bookings Senior Administrator, Loughborough
Client:
Community Eye Care CHEC
Location:
Loughborough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
4459f40455a6
Job Views:
6
Posted:
09.02.2025
Expiry Date:
26.03.2025
Job Description:
We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of health and how CHEC can play an innovative part in making this great, with your help.
If you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for a Referral and Bookings Senior Administrator to join us as we continue to expand throughout the UK.
About the Role
Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of Customer Service to patients, colleagues, and external organisations at all times.
We are looking for someone who can:
1. Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members.
2. Manage team workload and set tasks for them to ensure skills are utilised and the team runs efficiently.
3. Become a SystmOne mentor so staff can look for you for support and guidance.
4. Provide exceptional customer service to patients, visitors, and staff members.
5. Proactively look at clinic capacity and change appointment slots or add/remove clinics depending on demand.
6. Assist with the mobilisation of new contracts.
7. Lead team meetings and take minutes where required.
8. Prepare briefs to update senior management as required.
9. Organise/book meetings and events with attention to detail.
What you’ll bring to the role:
1. Strong written and verbal communication skills
2. Self-motivated individual
3. Excellent telephone manner
4. Excellent organisational skills and attention to detail
5. Highly proficient in Microsoft Office and other systems
6. The ability to learn and adapt to new internal systems
7. Self-motivated and self-starter with the ability to prioritise and schedule work independently
Why work for us?
1. Buy and sell annual leave scheme
2. Refer a friend scheme
3. Company pension
4. Bluelight Card - 100’s of discount and cashback options
5. Performance review with a training and development plan
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