Job type: Full-time, permanent Hours: Monday - Friday, between the hours of 08.30am to 5.30pm - hybrid (3 days in office) Salary: £32,000 - £34,000 (depending on experience) This is an exciting new opportunity to work for a well established local company. You will be working within a modern office with a strong team spirit where collaboration is encouraged. Role requirements - A high level of administration and customer service skills essential - Previous experience within a coordination role would be ideal - Able to work under pressure, to tight deadlines, with a high level of attention to detail and accuracy Within this role you will be required to: - respond to customer queries and provide a link between internal teams and clients - follow up on leads for new customers - provide quotes, revise prices, booking information and plans within specific time frame - manage surveyor diaries and schedule in appointments - identify opportunities to upsell services - support clients with documents and preparations - negotiate rates - address and resolve complaints - data entry Please apply for an immediate telephone chat Brook Street NMR is acting as an Employment Agency in relation to this vacancy