Focus 5 Recruitment are looking to recruit a CRM Project Coordinator to oversee enhancements to the customer database for a leading ecommerce client in Blackpool.
In this role you will support the development of their customer database and communications platform. The projects aim to improve access and use of customer insight/data, ensuring they are always optimising the relevance and content of customer communication.
Benefits for the Project Coordinator Role
* Hybrid working - 3 days in the office in Blackpool
* Good base salary and bonus paid twice a year
* Employee discount as well as friends & family discount
* Free parking
* Pension and life assurance
* Medical cash scheme
* Regular social and team events
* Lovely offices with great facilities including subsidised canteen
About the role
* Day to day coordination of system enhancements and build projects. Responsible for ensuring requirements for any developments are clearly captured and the work delivers against the brief
* Ensuring each project has a clear timeline, and is delivered to plan
* You will become a subject matter expert (SME) for their customer data platform, supporting larger scale implementation projects
* You’ll ensure all documentation is accurate and kept updated to date
* As a subject matter expert in the customer data platform you will work with the Communications and Campaigns teams, contributing ideas for how to optimis...