Customer advisor - small format

Customer Advisor - Small Format

Part time - 18 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 8am - 8pm

UK Notional hourly rate £12.21 per hour*

B&Q Frome

*Raising to £12.71 per hour from 1st April

We believe anyone can improve their home to make life better. Our small format stores focus on convenience and accessibility to our full product assortment. Join us as a Small Format Customer Advisor and you’ll be a big part of inspiring our customers with the ideas, advice, tools, and confidence they need to create a home they’ll love.

You’ll listen to your customers, ask questions, and explore possibilities to recommend the very best service or digital solution for customers' projects, from kitchens and bathrooms to building a house. You’ll take ownership of your TradePoint members and get to know them and their business through great conversations, meaning you’re in the best position to recommend the right products and services for them.

You’re great at using technology, but more importantly, you’ll have brilliant communication and relationship-building skills as you’ll work closely with colleagues to ensure we deliver the best service on every project. You’re motivated by targets, work well as part of a team, and you’re a good problem-solver too, with a keen eye for design. You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

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