Department: Vertus ______________ Company: Vertus Residential Management Limited ______________ Reporting to: Events Manager - Vertus Our Culture and Values: Working at Canary Wharf Group means working for a forward thinking, collaborative team. We hire staff who strive to make a difference and achieve the highest standards. Everyone is empowered to make a difference and our ethos encourages everyone to think like an owner. Our business puts our customers and people at the heart of everything, we work to meet their needs and exceed expectations. Our mission is to empower our people, engage our communities and create sustainable places. Our values help us achieve exceptional results: Excellenc e: Commit to achieving the best with integrity Collaboration: Make use of our vast experience and knowledge to work effectively together Engagement: Develop our people, our communities, our stakeholders and our suitable environment and be exceptional while respecting others Ownership: Take responsibility and pride in what we deliver. Everyone has the opportunity to make a difference. Innovation: Embrace change and encourage innovation Job Summary: Vertus are looking to recruit an Events Assistant to join our Events Management Team. Reporting directly to the Events Manager, you will ensure that residents (tenants) have the best rental experience and consistently deliver the highest levels of customer service, becoming a Vertus brand ambassador. Annual Salary: £27,352 Closing Date: 4th October 2024 Main Responsibilities: MAIN RESPONSIBILITIES To generate ideas for the Vertus events programme employing research, presentations and assisting with strategic planning. To assist the Events Manager in planning events from start to finish in conjunction with the Building Manager’s to suit the residents’ needs. To coordinate events for residents, exceeding client expectations and being a brand ambassador for Vertus. To keep up to date with current event trends and how they Impact Vertus residents continually assessing, evolving, and improving the residents’ events experience. To manage the diary and ensure that relevant departments are fully informed. To order and stock take all items related to Club Vertus and Resident events in line with the departmental budget. To keep all event storage rooms, tidy and well stocked. To update the Resident app with current offers and promotions. To update digital screens and event posters in the communal areas. To be aware of other events and promotions that occur on Canary Wharf. To assist with Influencer and press overnight bookings: allocating rooms, purchasing refreshments, and updating all relevant departments. To source and manage external events operators and production freelance staff as and when required. To be aware, maintain and implement the laws of the licences that Vertus hold (Premises licence, Food Act 1990, Health and Hygiene at Work etc.) and ensure that all outside vendors adhere to the licensing laws. Ensure standards of maintenance and cleanliness are maintained in Club Vertus and co-ordination with all necessary departments. Carry out daily checks of Club Vertus and co-ordinate with all necessary departments, to ensure standards of maintenance and cleanliness are maintained. To initiate works and maintain the upkeep of the Club Vertus equipment. To attend Vertus Events and ensure all Residents and Guests have the best experience. To ensure the Club Vertus Amenity spaces are In a presentable condition at all times. To build relationships with residents. Any other duties as may be reasonably requested from time to time from the Senior Management Team. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL RESPONSIBILITIES All staff are required to follow the Canary Wharf Group plc (CWG) Environmental Policies for minimisation of waste and effective energy management as defined in the CWG Environmental Manual and associated documents. QUALITY MANAGEMENT RESPONSIBILITIES All staff are required to comply with the CWG ISO9001 certified Quality Management System and the requirements detailed within Company Quality Manual, Policies and Procedures. What We Require of You: Experience of working within the events, arts, charity and/or entertainment sector desirable. Proven ability of effectively managing multiple tasks / events and meeting deadlines. Excellent organisational, communication and negotiation skills. Excellent computer and problem solving skills. Good presentation skills and high attention to detail. Confident in talking to a range of stakeholders. Experience in co-ordinating and/or managing outdoor events/projects is desirable. It would be advantageous to have good knowledge and understanding of current event industry’s legislative regulations and relevant HSE, Licensing, PRS and other related regulations. Good knowledge and understanding of all event aspects inclusive of technical, front of house, aesthetics, marketing, and publicity. It would be advantageous to have an understanding of the Build to Rent market. An honest and trustworthy individual with an exemplary track record. Enthusiastic and eager to assist in various ad hoc tasks that may present themselves. A can-do attitude towards Residents and all team members. Ability to work with limited supervision. The individual must be able to think on their feet, be adaptable and a great problem solver. The individual must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf. What We Offer: Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working: As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent. Learning and Development: At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits: We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs. If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online. Early applications are encouraged as we reserve the right to appoint at any point.