Pioneer Wound Healing & Lymphoedema Centres
Pioneer are committed to providing the highest possible standards of care, putting our patients first, whilst promoting and actively providing opportunities for staff development for those who want it. We have created a team here at Pioneer that are experts in a blending of different disciplines, and we pride ourselves on supporting each other to be the best we can be. As a result, our team is growing at a rapid rate!
An exciting opportunity has arisen for a motivated and enthusiastic team member to join our Administration Team, based in Crawley. You would be based at our new Centre, which is due to open on 7th October.
In return, we will reward you with our generous holiday entitlement as we appreciate your hard work and dedication; competitive salary and pension; access to our developing well-being initiatives and you will be eligible to become part of our income protection scheme from your first day of employment.
Main duties of the job
Working alongside the Office Manager and Clinical Administrators you will play a crucial role in delivering administration services, utilising our bespoke Patient Information Management System. By providing quality administration services you will be facilitating great customer service which will foster patient satisfaction and further strengthen our brand and reputation. At times, patient facing, you will be a part of a highly driven and talented team.
Job responsibilities
JOB PURPOSE: This position is responsible for providing senior administrative support at our site in Crawley, supporting the Office Manager to lead the administrative function and provide an outstanding service to patients and staff. The post holder works independently, prioritising and organising their own workload, taking into consideration the competing demands of the team and ensuring that administrative work is conducted within required timescales. This role supervises and allocates where necessary the workload of administrative staff whilst taking account of workloads and administrative priorities.
The Senior Clinical Administrator manages the provision of excellent customer service to stakeholders, including patients, referrers and external health care professionals and is overall responsible for managing effective and efficient administrative support services. The role will drive and help to continually embed Pioneers values; putting Patients First; effective Communication; invest in Staff Development; strive for Excellence; and advance practice through Research.
Person Specification
Experience
* Considerable experience of working as an administrator/secretary
* Proven experience of supervising others
* Proven experience of producing documents to a high standard with good accuracy
Qualifications
* NVQ3 in Business and Administration or evidence of equivalent practical experience
* RSA 3 or equivalent experience and evidence of further practice experience
* Good standard of secondary education; GCSE at Grade C or above or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Pioneer Wound Healing & Lymphoedema Centres
#J-18808-Ljbffr