Your new company
I wanted to introduce a trailblazing digital and online platform, a specialist marketplace that spans a diverse range of categories. As pioneers in the sector, they offer a safe and trusted environment, connecting users from all corners of the globe. The marketing team is a progressive, high-performing, and global group of six passionate professionals.
Your new role
They are looking for a forward-thinking, agile, and innovative CRM Manager. In this role, you'll be at the helm of streamlining CRM operations, crafting first-class campaigns, optimizing CRM performance, and automating customer journeys and sequences. You'll also play a pivotal role in refining the CRM strategy, providing insightful recommendations for continuous improvement. Currently, the CRM Manager is in the process of consolidating two platforms into one. They need someone to take the reins, formulate a robust strategy, and ensure the platform excels. You'll report directly to the Head of Marketing, who values clear communication and a hands-off, trust-based leadership approach. This means you'll have the autonomy to work independently, with a meticulous eye for detail. Additionally, you'll have one executive reporting to you, primarily supporting the implementation of the CRM strategy.
What you'll need to succeed
To thrive in this role, you should have at least four years of experience in CRM, with a knack for analysing customer data and insights to identify opportunities for targeted marketing campaigns and personalised communication.
* Comprehensive CRM Expertise: A well-rounded professional with extensive CRM knowledge.
* Automation & Customer Journeys: Proven experience in automating and optimizing customer journeys.
* Analytical Mindset: Strong analytical skills with a solid background in customer segmentation.
What you'll get in return
* Opportunity to work for an international entrepreneurial business.
* Health cash plan.
* Cycle to work scheme.
* Discounted dental insurance.
* Discounted life insurance.
* Discounted critical illness insurance.
* Retail discounts & Gym discounts via the benefits hub.
* Pension plan ER contribution at 3%.
* Flexible working options available.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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