At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success.
People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers.
Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits.
Job Overview
We are looking for a proactive and motivated Technical Support Specialist to join our IT team. This role is ideal for someone who enjoys problem-solving, has a keen interest in technology, and is eager to develop a technical IT-focused career. You will work closely with our Technical Lead and Head of Infrastructure, receiving hands-on support and a clearly defined development plan to enhance your skills.
Key Responsibilities
* Provide technical support to colleagues across the business, troubleshooting and resolving issues across various operating systems.
* Assist in developing and implementing smart solutions to improve current processes and enhance efficiency.
* Think creatively and apply innovative solutions to technical challenges.
* Work closely with the Technical Lead and Head of Infrastructure to learn best practices and enhance your technical expertise.
* Support hardware and software configurations, ensuring smooth operations across the business.
* Participate in ongoing training and development programs to expand knowledge in IT infrastructure and support.
* Document technical processes and provide user-friendly guidance to non-technical colleagues.
What We're Looking For
* A proactive mindset with a passion for technology and problem-solving.
* Strong analytical skills and the ability to think outside the box.
* A growth mindset with a desire to continuously learn and progress in a technical IT role.
* Good communication skills and the ability to explain technical concepts to non-technical users.
* Some experience with operating systems (Visual Studio, My SQL, Microsoft Applications) is a plus but not essential.
* Ability to work collaboratively in a team while also being self-motivated.
What We Offer
* On-the-job learning with a structured development plan.
* Hands-on experience working alongside experienced IT professionals.
* Opportunities for career growth within the IT and Infrastructure team.
We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations.
At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long-term, sustainable success.
If this opportunity aligns with your ambitions, don't wait! Apply today to become a part of our thriving team. Keep in mind that if we receive a high volume of applications, we may close the role early, so act promptly to avoid any disappointment.
Leestone Road, Sharston Ind Estate, Sharston, Manchester, M22 4RB, United Kingdom
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