Job Description
Company overview
Longwall Security is a specialist provider of cyber security services. We are dedicated to safeguarding digital assets for our range of high profile clients and ensuring the integrity of their data and their customers’ data. Our team is employing innovative strategies and advanced technologies to counteract evolving cyber threats.
About the role
We are seeking an experienced Account Manager to drive business growth and expand our client base, which includes household names and prestigious organisations across various sectors. This is a vital role to build strong relationships at senior, technical & non-technical levels, and create and execute opportunities to maximise value for Longwall and our clients.
Reporting to the Sales Director and collaborating with the marketing, consulting, and technical teams, you’ll nurture relationships, identify new opportunities, and manage proposals and renewals. Aligned with an SDR, you’ll focus on developing new logo opportunities and serve as the first point of contact, representing our brand and aligning clients’ objectives with our portfolio.
Responsibilities include strategic account planning, maintaining and developing relationships, and achieving gross profit targets. This role is key to Longwall’s growth strategy and offers unlimited opportunity to shape your future in a focused and supportive environment.
Hybrid role with 1-2 days travelling per week to the company office, client sites or other locations as needed in the performance of the role.
Key responsibilities
* Develop and execute account plans to ensure renewal and growth in revenue for each client.
* Build a robust upsell pipeline to achieve quarterly and annual sales targets.
* Proactively manage the renewal process, ensuring timely renewals for all assigned clients.
* Expand our relationships within each client to a more senior level where needed.
* Visit client sites and/or attend regular in person meetings and liaise with channel partners as appropriate to grow accounts.
* Achieve weekly, monthly and quarterly scorecard metrics and complete any other internal reporting requirements.
* Be an active contributor to the Longwall team, making constructive suggestions for improvement or new opportunities; asking for support when needed and giving it when asked.
About you
We welcome ambitious Account Managers with experience managing large accounts in a high value consultancy. You excel at building relationships at both technical and senior levels, with a consultative rather than sales-heavy style. You will have a good grasp of complex technical concepts and strategic outcomes, along with high energy, enthusiasm, and strong interpersonal skills. As a primarily remote position, self-motivation, drive, resilience, and persistence are essential.
Full description here: -manager/