Reality Enterprise Ltd T/A CEX Retail Assistant Manager - Washington Washington, Tyne and Wear, United Kingdom THE ROLE WHAT YOU’LL LOVE TO DO As our Assistant Store Manager, you will be primarily working to maximise sales and profit by ensuring the efficient and effective management of all sales and operational areas. Your responsibilities will include: Recruit, train and appraise staff Make full use of Google’s online tools and our own bespoke EPOS/tools Exceed your targets and bring fresh ideas to the business. Managing and motivating your team to increase sales and ensure efficiency Managing stock levels and making key decisions about stock control Analyse sales figures and forecasting future sales Analyse and interpret trends to facilitate planning Use EPOS/AIO to record sales figures, for data analysis and forward planning Participating in the hiring process of new employees including interviewing and training new employees Conducting appraisals and performance reviews, as well as providing or organising training and development Resolving conflicts between staff members Ensuring standards for quality and customer service are met Resolving and ensuring compliance with health and safety legislation and security issues Responding to customer complaints and comments Attending and chairing meetings Updating colleagues on business performance, new initiatives and other pertinent issues Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing Responds to customer issues in a professional manner Assists in housekeeping standards WHAT’S IN IT FOR YOU Full Training & Development Regular Reviews & Constant Feedback Opportunity to make your mark Progression Opportunities Job Type: Full-time Schedule: 8-hour shifts 5 Working Days per week Monday to Sunday Experience: Management: 1 year (required) We offer a competitive salary of £27,000 per annum, plus a range of benefits. If you believe you have what it takes to be our next CeX Washington Assistant Manager, then please apply Apply For This Job If you would like to apply for this position, please fill in the information below and submit it to us for consideration.